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STAR 14 PELLET BOILER STOVE
36
EN - Rev. 2.1
WARRANTY CONDITIONS
The warranty starts from the date of purchase of the product, which must be demonstrated by a delivery document and
by the initial start-up report issued by the Authorised Technical Service Centre. These documents must be shown to the
Technical Assistance Centre, if required.
- A copy of the initial start-up report issued by the Authorised Technical Assistance Centre must be preserved along
with the proof of purchase receipt.
- KLOVER s.r.l. disclaims any liability for accidents resulting from failure to comply with the instructions contained the
user and maintenance manual attached to the appliance.
- Furthermore, KLOVER s.r.l. declines any liability arising from misuse of the product by the user, unauthorized
modifications and/or repairs, as well as the use of non-original spare parts or parts not suitable for this type of
product.
KLOVER s.r.l. guarantees the quality of materials, good construction and functionality of the product for a
period of 2 years, under the following conditions:
1. On its own unquestionable judgement, the device evidencing material or construction faults will be repaired or
replaced; with the exception of all costs relating to transport, restoration (hydraulic disassembly and assembly
operations, any masonry works and any other necessary intervention) and accessory materials.
2. The warranty does not cover:
-
the ceramic glass and ceramic-majolica and/or varnished steel linings, as they are very fragile and can get
accidentally damaged;
-
any part made of ceramic-majolica evidencing altered colour shades, pitting, cracks, shading and slight
dimensional variations, as these cannot be regarded as product defects but features deriving from the
handmade processing techniques used;
-
the cast iron brazier, the cast iron grid and plate, smoke deflector or flame arresters, gaskets, fuses or batteries
inside the device's electronic system and any other removable component, where it is not proved that their
condition is due to a manufacturing defect rather than the effects of wear;
-
electric and electronic parts, in which the malfunction can be traced to a non-compliant electrical connection,
natural disaster (lightning, electrical discharges, etc.) and variation in voltage other than the nominal voltage;
-
any parameter calibration intervention due to the type of fuel or installation of the device.
3. The replaced components are guaranteed for the remaining period of the warranty, starting from the date of
purchase and/or for a period not exceeding 6 months.
4. The use of poor-quality wood pellets or other fuel could damage the components of the device thereby voiding the
relevant warranty and the manufacturer's liability. Therefore, we recommend using the fuel type indicated in our
specifications;
5. Incorrect installation carried out by unqualified personnel, tampering with, failure to comply with the instructions
contained in this "use and maintenance manual" and those regarding “workmanlike installation” shall void any
warranty rights; the same applies to damages deriving from external factors. At all events, any compensation for
direct or indirect damages is excluded, regardless of the nature and cause of the damages.
6. Please bear in mind that the goods travel under the customer’s responsibility, even if delivered carriage free,
therefore we shall not be held liable for any damages due to loading and unloading operations, accidental knocks,
storage in unsuitable places, etc.
7. The boiler unit of water-based products only connected to a heating and/or sanitary water system is guaranteed for 5
years, at the above-mentioned conditions.
8. The warranty is to be considered valid only if the initial start-up report and warranty start is duly completed in all its
parts by the Authorised Technical Assistance Centre at the first ignition. For the validity of the warranty, the first
ignition must only be carried out by the Authorized Technical Assistance Centre within 3 months from the
date of purchase and no later than 30 days from date of installation;
For any disputes the Courts in Verona have sole jurisdiction.
Содержание STAR 14
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