33
EN
TROUBLESHOOTING
Problem
Possible Cause and Suggested Solution
The appliance makes lots
of noise.
Adjust the front foot, keeping the appliance level.
Leave some space between the appliance and the
walls.
Liquid flowing can be heard
from inside the appliance.
The refrigerant is circulating. Noises caused by this are
not a fault but normal.
The appliance does not
start.
Make sure the appliance is connected to the power
properly.
Make sure you have switched on the power.
The compressor will re-start 5 minutes after a power
cut.
The compressor is running
continuously.
If the appliance is not cooling down properly, contact
customer service.
The door does not seal
tightly.
After extended use, the door seal might become stiff
and partially distorted.
1. Heat the door seal with a hair dryer or a hot
towel.
2. The door seal will soften and the door can be
closed.
The appliance does not
cool sufficiently.
Adjust temperature setting.
Keep the appliance away from sunlight or heat.
The door is opened too often.
It smells unpleasant inside.
A slight smell of plastic is normal with recently bought
appliances and will disappear after a short time.
Clean the compartment and allow it to ventilate for a
few hours.
Condensation occurs at the
glass door.
Do not open the door frequently or leave it open for
a long time.
Do not set the temperature too low.
High ambient temperature and humidity can also
cause condensation.
The light is not working.
Check the power supply first.
Contact customer service, if the light is broken.
