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Problem solving guide
Problem solving guide
With the help of the following guide, minor faults in the
performance of the appliance, some of which may result
from incorrect operation, can be put right without contac-
ting the service department.
Problem
Possible cause
Remedy
The appliance does not heat up.
The appliance is not correctly plugged
in or switched on at the mains socket.
Insert the plug and switch on at the
socket.
The mains fuse has tripped.
Reset the trip switch in the mains fuse
box (minimum fuse rating - see data
plate).
If, after resetting the trip switch in
the mains fuse box and switching the
appliance back on, the appliance will
still not heat up, contact a qualified
electrician.
The food is not hot enough.
The function for keeping food warm
is not selected.
Select the correct function.
The temperature setting is too low.
Select a higher temperature.
The vents are covered.
Ensure that the air can circulate freely.
The food is too hot.
The function for keeping food warm
is not selected.
Select the correct function.
The temperature setting is too high.
Select a lower temperature.
The crockery is not warm enough.
The function for warming plates and
dishes
is not selected.
Select the correct function.
The temperature setting is too low.
Select a higher temperature.
The vents are covered.
Ensure that the air can circulate freely.
The crockery has not been allowed to
heat up for a sufficiently long time.
Various factors will affect how long
the crockery will take to heat up.
The crockery is too hot.
The function for warming plates and
dishes
or warming cups and glas-
ses is not selected.
Select the correct function.
The temperature setting is too high.
Select a lower temperature.
A noise can be heard when the
drawer is being used.
The noise is caused by the fan which
distributes the heat evenly through the
drawer. The fan operates at intervals
when the functions for keeping food
warm and low temperature cooking
are being used.
This is not a fault.
Installation work and repairs to electrical ap-
pliances must only be carried out by a suita-
ble qualified person in strict accordance with
current local and national safety regulations.
Repairs and other work by unqualified persons
could be dangerous.