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PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Water from the dispenser is
warm
Water from the dispenser is chilled
to 50°F (10°C).
This is normal.
The refrigerator has just been
installed.
Allow 24 hours after installation for the water supply to cool
completely.
A large amount of water was
recently dispensed.
Allow 3 hours for the water supply to cool completely.
Water has not been recently
dispensed.
The first glass of water may not be cool. Discard the first glass of
water dispensed.
The refrigerator is not connected to
a cold water pipe.
Make sure the refrigerator is connected to a cold water pipe. See
“Water Supply Requirements.”
Doors
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search
for “door closing and door alignment.”
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
The doors will not close
completely
The door is blocked open.
Move food packages away from door.
A bin or shelf is in the way.
Push bin or shelf back into the correct position.
Recently installed
Remove all packaging materials.
The doors are difficult to
open
The door gaskets are dirty or
sticky.
Clean gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with soft cloth.
The doors appear to be
uneven
The doors need to be aligned,
or the refrigerator needs to be
leveled.
See “Refrigerator Leveling, Door Closing and Alignment.”
The refrigerator is unsteady
or it rolls forward when
opening and closing doors
The refrigerator brake feet are not
snug against the floor
Remove the base grille. Turn both brake feet (one on each side)
clockwise, the same amount, until they are snug against the floor.
See “Refrigerator Leveling, Door Closing and Alignment.”
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
TROUBLESHOOTING
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