Requesting Assistance or Service
In the U.S.A.
Call the KitchenAid Customer Interaction
Center toll-free at 1-800-235-0665.
Our consultants are available to assist you.
When calling: Please know the purchase
date, and the complete model and serial
number of your appliance This information
will help us better respond to your request.
Our consultants provide assistance with:
•
Features and specifications on our full line of appliances
•
Installation information
•
Use and maintenance procedures
•
Accessory and repair parts sales
•
Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.)
•
Referrals to local dealers, service companies, and
repair parts distributors
KitchenAid designated service technicians are trained to
fulfill the product warranty and provide after-warranty
service, anywhere in the United States.
To locate the designated KitchenAid service
company in your area, you can also look in your
telephone directory Yellow Pages.
If you need replacement parts
If you need to order replacement parts, we recommend
that you only use factory-authorized parts. These parts will
fit right and work right, because they are made to the
same exacting specifications used to build every new
KitchenAid appliance.
To locate factory-authorized parts in your area, call our
Customer Interaction Center telephone number, your
nearest authorized service center, or KitchenAid Factory
Service at 1-800-442-1111.
For further assistance
For further assistance
If you need further assistance, you can write to
KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
Contact the dealer from whom you purchased your
appliance, or call the KitchenAid Canada Customer
Interaction Center toll-free, 8:30 a.m. – 6 p.m. (EST),
at 1-800-235-0665.
Contact your nearest KitchenAid Canada Appliance
Service branch or authorized servicing outlet to service
your appliance. (See list below.)
If you need service, make sure the service company you
contact is authorized to service your appliance during the
warranty period.
When asking for assistance or service, please
provide a detailed description of the problem,
your appliance’s complete model and serial
numbers, and the purchase date. This
information will help us respond properly to
your request.
KitchenAid Canada Appliance Service –
Consumer Services
Direct service branches:
BRITISH COLUMBIA
1-800-665-6788
ALBERTA
1-800-661-6291
ONTARIO (except 807 area code)
Ottawa area
1-800-267-3456
Outside the Ottawa area
1-800-807-6777
MANITOBA, SASKATCHEWAN
and 807 area code in ONTARIO
1-800-665-1683
QUEBEC
Montreal (except South Shore)
1-800-361-3032
South Shore Montreal
1-800-361-0950
Quebec City
1-800-463-1523
Sherbrooke
1-800-567-6966
ATLANTIC PROVINCES
1-800-565-1598
If you need further assistance, you can write to
KitchenAid Canada with any questions or concerns at:
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your
correspondence.
In Canada
Part No. 8190051 Rev. A
© 2004 KitchenAid
® Registered Trademark/Trademark of
KitchenAid U.S.A., KitchenAid
Canada licensee in Canada
Prepared by KitchenAid, Benton Harbor, Michigan 49022
Printed in U.S.A.
1/04
®
