D I R E C T H E A L T H C A R E G R O U P. C O M
U S E R M A N U A L
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9. Care and Maintenance
Every time the chair is used, check for signs of damage or excessive wear and tear.
If the chair displays signs of excessive wear and tear take out of service immediately and contact Direct Healthcare Group Customer
Care Team on
Freephone 0800 043 0881
, or your local retailer, for advice about repair and refurbishment.
WARNING
Failure to repair damage or wear and tear could put the occupant at risk of injury.
9.1. Service Life
The service life of the chair in normal daily use is 10 years. The framework, excluding castors and consumables, is warranted for
10 years. Upholstery and other consumables which are warranted for 12 months, such as castors, may need to be replaced within
this time frame.
It is recommended that the chair is inspected by a trained service technician every year, to ensure safe operation of the product
(refer to 2. Warranty Guidelines).
9.2. Periodic Checks
The chair should be checked every time it is used for signs of damage or excessive wear and tear to ensure safe and reliable
operation.
Monthly checks should include, but are not limited to:
• Any damage to the cables or adjustment levers.
• Any loose or detached parts.
• Check castors for damage and a build-up of fluff and dirt particles.
• Any damage to the fabric of the chair including any soiling of the fabrics.
If any damage is present, STOP using the chair, and contact Direct Healthcare Group Customer Care Team on
Freephone 0800 043 0881
or your local retailer for further advice on repair and refurbishment.
9.3. Cleaning
The chair should be kept clean to preserve the life and appearance of the chair.
Regular cleaning is essential to minimise risk of cross infection between users and carers particularly in a multi-user healthcare
environment.
WARNING
Check the chair for correct functioning after cleaning.
9.3.1. Frame Cleaning
The metal framework of the chair can be cleaned with a mild detergent and a soft cloth.
IMPORTANT
Cleaning with scouring pads is not recommended.
9.3.2. Upholstery Cleaning
IMPORTANT
To reduce the risk of infection transmission to the carer, always use protective gloves when decontaminating
and cleaning the chair.
