www.kingsbottle.com.au (Australia)
14
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
10. Water
leakage (outside
of the cabinet)
Condensation dripping from the glass door to the floor
Please refer to the problem #9 “Condensation on the glass door” and its
solutions.
Water overflows in the water pan next to the compressor
Open the back cover of the compressor and make sure that the water pipe is
in the water receiving tray.
11. Water
leakage inside
the cabinet
The outlet of the water tray below the evaporator is
blocked
Remove the blockages
The water pipe connected to the water tray under the
evaporator falls off.
Re-connect the water pipe, glue it with glue and tighten it with cable ties
The water tray cannot catch all the water drops from the
evaporator
Reinstall the water tray.
12. High humidity
in the cabinet or
condensation on
the bottle
surface
Ambient humidity is high
Move the refrigerator to a cool and ventilated place
The door opening time is too long or too frequent
Reduce the times/frequency of door openings.
The door does not close properly.
Please refer to the problem #6 “The door will not close properly” and its
solutions.
13. The
temperature
di
ff
erence
between the
bottles inside the
cabinet is large
There are other objects besides drink bottles in the
cabinet, which affects the air circulation.
This refrigerator is designed for wine storage, if there are other objects,
please remove it. The number of bottles placed on each layer cannot exceed
the standard configuration.
The running time is too short, and the system has not
reached a stable state.
No action required. After extending the cooling time, the temperature inside
the cabinet will be uniform.
The upper and lower temperatures are not preset
properly. (only applicable to dual-zone wine cabinets)
Adjust the temperature setting value; the best setting is that the preset value
in the LOWER zone is 9°F (5°C) higher than the UPPER zone.
14. The power
consumption is
di
ff
erent from the
value on the
label
Power consumption is related to many factors, such as
ambient temperature, ventilation conditions, the number
of bottles in the cabinet, preset temperature, and voltage
level. The actual situation may differ from the power
consumption indicated on the label. This is normal.
No action required.
15. Incomplete
display
characters
The number on the display is missing one or two strokes
The wiring of the display is poor connected. In most cases, it will not affect
the cooling function of the refrigerator.
The display is not displayed, but the keys have sound
Find a technician to repair.
16. Button failure
The door opening time is too long, resulting in too much
condensation on the glass panel
Avoid opening the door for a long time when the machine is turned on, it will
return to normal in ten minutes after the door is closed.
Signals such as cars, hair dryers, induction cookers, and
mobile phones accidentally interfere with the wine cabinet
Keep away from the signal source, turn off and unplug the power, then restart
the refrigerator.
Display or control board failure.
Find a technician to repair.
17. There is smell
inside the
cabinet
The new machine may leave a small amount of
environmental cleaner
No action required, it will disappear gradually.
The smell of wooden shelves
No action required, it will disappear gradually.
18. Error code
U1, C1, U2 or C2
Error code U1 or C1 means the sensor in the UPPER zone
is short-circuit or open-circuit.
The sensor in the UPPER zone is defective, or the socket/plug with UP mark
on PCB is poor connected. Please check the connection or replace the
sensor.
Error code U2 or C2 means the sensor in the LOWER zone
is short-circuit or open-circuit.
The sensor in the LOWER zone is defective, or the socket/plug with DOWN
mark on PCB is poor connected. Please check the connection or replace the
sensor.
19. Error code
HH
High-temperature alarm
Please refer to the problem #2 “Refrigerator is not cold enough; can not cool
down to the preset temp.” and its solutions. Then unplug the power plug for 5
hours, restart the refrigerator.
20. Error code LL
Low-temperature alarm
1. Unplug the power for 5 hours, restart the refrigerator and check again.
2. Check or replace the sensors and control board.
3. Check or replace the the electromagnetic valve (applicable to KBU28LR)
PART VI
TROUBLESHOOTING GUIDE
