Troubleshooting
If CarPlay doesn’t work like you expect, here are a few things you can
check.
Try the following:
• Disconnect cable and reconnect
• Restart the iPhone
• Try a different Apple certifi ed Lightning cable
• Update to the latest iOS
Issues that may occur when using CarPlay:
• Temporary black/blank screen (Change modes/disconnect/reconnect)
• Interruptions in functionality (Siri, Maps, etc.) due to data signal
strength (Move to an area with better signal)
• CarPlay does not launch and other concerns (Confi rm iPhone is updated
to the latest iOS, and verify cable is Apple certifi ed)
NOTE: Use of CarPlay is dependent on the iPhone and CarPlay.
DISCLAIMERS
Driving while distracted is dangerous and should be avoided. Drivers should remain attentive to driving
and always exercise caution when using the steering-wheel-mounted controls while driving.
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe
personal injury and death. The driver’s primary responsibility is in the safe and legal operation of a
vehicle, and use of any handheld devices, other equipment or vehicle systems which take the driver’s
eyes, attention and focus away from the safe operation of a vehicle or that are not permissible by law
should never be used during operation of the vehicle.
Only use Apple CarPlay when conditions allow you to do so safely. Some laws prohibit the operation
of electronic devices while operating a vehicle. Launch applications and perform other operations on
electronic devices only when the vehicle is safely parked. Certain functionalities may be locked while
vehicle is operational. Depending on use, Apple CarPlay can share certain user and vehicle information
(e.g., vehicle location, speed and other operating conditions) with the connected iPhone. See Apple’s
privacy policy or contact Apple Inc. at www.apple.com for details regarding Apple’s use and handling of
data uploaded by Apple CarPlay. Use of Apple CarPlay is at user’s own risk, and is subject to agreement to
the Apple CarPlay terms of use, which are included as part of the Apple iOS terms of use. Apple CarPlay
vehicle integration is provided “as is,” and Kia cannot guarantee Apple CarPlay operability or functionality
now or in the future due to, among other conditions, changes in Apple CarPlay software/Apple iOS, service
interruptions, or incompatibility or obsolesce of vehicle-integrated hardware or software.
Apple CarPlay
TM
is a trademark of Apple Inc.
iPhone
®
, Lightning
®
, Siri
®
, and iPod
®
are registered trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license. Please refer to www.apple.com for the full list of compatible apps.
While the information contained in this guide is accurate at the time of printing, Kia may change vehicle
specifi cations without notice in advance or after the fact, and assumes no liability in connection with
such changes.
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