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Keysight X8711A
IoT Device Functional Test Solution User’s Guide

42

4

Troubleshooting Procedure

This section provides a brief check list of common failures. Before troubleshooting

or repairing the instrument, make sure the failure is in the instrument rather than

any external connections.
Subjects covered include the following:

Hardware Options Related Error Messages
Unit is Inoperative
No Valid Radio Options License Found
COM Port Error
COM Port Not Listed
Keysight 34972A Not Detected in Keysight IO Library
Keysight 34999A Not Detected in Device Manager
Incorrect Slot for 34999A
34972A Connectivity Error

Test Plan Execution Error Messages
Unable to load type ‘<Test Step>’
Could Not Create ‘<Test Step>’ Step
34972A Front Panel Annunciator Turn On
Fail Self Test Status
Unable to locate type ‘<Test Plan>’. Are you missing a plugin?

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Содержание X8711A

Страница 1: ...Keysight X8711A IoT Device Functional Test Solution User s Guide dataTec Ferdinand Lassalle Str 52 72770 Reutlingen Tel 07121 51 50 50 Fax 07121 51 50 10 info datatec de www datatec de Distributed by...

Страница 2: ...linquish to or otherwise provide the govern ment rights in excess of these rights customarily provided to the public to use modify reproduce release per form display or disclose commercial computer so...

Страница 3: ...ration of the instrument Direct current DC Alternating current AC Caution risk of electric shock Caution risk of danger refer to this manual for specific Warning or Caution information Standby supply...

Страница 4: ...ify that all safety precautions are taken Make all connections to the unit before applying power and select the appropriate power line voltage on the fuse module Ground the Instrument This product is...

Страница 5: ...rized modification to the product Return the product to a Keysight Sales and Service Office for service and repair to ensure that safety features are maintained In Case of Damage Instruments that appe...

Страница 6: ...midity The table below shows the general environmental requirements for this instrument Environmental condition Requirement Temperature Operating condition 0 C to 40 C Storage condition 40 C to 70 C H...

Страница 7: ...ibility EMC compliances Safety regulations IEC 61010 1 2010 EN 61010 1 2010 IEC 61010 2 030 2010 EN61010 2 030 2010 Canada CAN CSA C22 2 No 61010 1 12 CAN CSA C22 2 No 61010 2 030 12 USA ANSI UL Std N...

Страница 8: ...plies with the Canadian ICES 001 Cet appareil ISM est conforme a la norme NMB 001 du Canada The RCM mark is a registered trademark of the Spectrum Management Agency of Australia This signifies complia...

Страница 9: ...lectrical or electronic product in domestic household waste Product category With reference to the equipment types in the WEEE directive Annex 1 this instrument is classified as a Monitoring and Contr...

Страница 10: ...contact Keysight for sales and technical support refer to the support links on the following Keysight websites www keysight com find X8711A product specific information and support software and docum...

Страница 11: ...upport 10 1 Getting Started Using KS8400A TAP Developer s System Set Up Test Automation Platform TAP 14 Add TAP Package Repositories 14 Install Measurement Suite 15 Set Up Instruments in TAP 17 Add In...

Страница 12: ...g Procedure Hardware Options Related Error Messages 43 Unit is Inoperative 43 No Valid Radio Options License Found 43 COM Port Error 44 Keysight 34972A Not Detected in Keysight IO Library 45 Keysight...

Страница 13: ...and sensitivity tests The X8711A operates in Test Automation Platform TAP software platform and comprises Radio Type Bluetooth 4 2 WLAN b g n Bluetooth 4 2 and WLAN b g n Hardware 34972A LXI Data Acq...

Страница 14: ...Keysight TAP8 directory BLE 4 2 signaling measurement suite version number TapPackage WLAN b g or n signaling measurement suite version number TapPackage 2 Launch Keysight TAP 2018 application 3 Go to...

Страница 15: ...ending on the measurement suites purchased these are the measurement suites you may observe BLE 4 2 signaling measurement suite contains test steps to perform Bluetooth 4 2 LE Signaling PER tests Sens...

Страница 16: ...window when you are done with the installation NOTE Keysight offers two licenses at www keysight com find X8711A under the Options and Accesories tab for the following measurement suites Purchase the...

Страница 17: ...r the prerequisites for this software Ensure that your 34972A instrument is powered on in order for the Keysight Connection Expert to detect your instrument via VISA address 1 Search for Keysight Conn...

Страница 18: ...add the instruments in the TAP environment Follow the instructions below 1 Launch Keysight TAP 2018 application 2 Click Settings Bench Instruments to open the Bench Settings window 3 In the pop up win...

Страница 19: ...ttings window select the COM Port number from the drop down list You can also click Refresh Port List to update the COM Port number NOTE Ensure that you have installed the Keysight 34999 Utility as it...

Страница 20: ...the pre configured test plans The default location for these tap plans will be C Program Files Keysight TAP8 IoTDeviceTest TapFiles 2 Below are the example of test plans that you may observe Select a...

Страница 21: ...ion User s Guide 21 4 Click or the button as shown below to add or remove selected test steps in the existing test plan 5 Select the desired step and click Add to place the desired test step below the...

Страница 22: ...The default listener is Simple CSV Listener which will appear next to the Results section at Resource bar as shown below A simple CSV Result Listener will generate report into specific folders Saving...

Страница 23: ...splay a Passed or Failed message when your device test completes an example is shown below 4 For result analysis you can add the Results Listeners plug in mentioned in Record and Export Data to search...

Страница 24: ...nt System is a lower cost alternative for CLI programmers who have own custom GUI to deploy the KS83301A or KS83301B and KS83302A or KS83302B measurement suites in manufacturing environment Radio Type...

Страница 25: ...ing measurement suite web pages to download the latest version of the measurement suites 2 Place the measurement suite at the C Program Files Keysight TAP8 directory Install Measurement Suite 1 Locate...

Страница 26: ...ight License Manager KS83301A or KS83301B for Bluetooth Low Energy LE 4 2 signaling measurement suite KS83302A or KS83302B for WLAN b g or n signaling measurement suite 1 Start Command Prompt and chan...

Страница 27: ...x listed in the table below to run the pre configured test plan Instructions Syntax List parameters Keysight Tap Cli exe list external parameters settings 34999A Test Plan File Path Run test plan Keys...

Страница 28: ...est plans available Subjects covered include the following Bluetooth Measurement Suite Overview of Bluetooth LE Signaling Test Plan Bluetooth Signaling PER Sensitivity Tests Test Plan WLAN Measurement...

Страница 29: ...oTDeviceTest TapFiles CLI directory BLE Signaling Test BLE Signaling PER Sensitivity Search Tests BLE Signaling PER Linear Adjustment Tests BLE Signaling PER Go NoGo Tests Refer to Set Up Instruments...

Страница 30: ...and Description Output Initialize BLE Radio This step is the root test step for BLE signaling test to initialize the BLE radio This test step loads the firmware and re initializes the radio if the mo...

Страница 31: ...ue to verify the PER mode your DUT supports and list them in Results The four PER modes are Active Scan Connect Request Active Scan and Connect Request None NoPER In User Entry mode the radio scans fo...

Страница 32: ...d as the child step of BLE Device Discovery and will be executed when the BLE device supports Active Scan There are four types of advertising interval System Scan Maximum System Scan Minimum System Sc...

Страница 33: ...vice s scan data Connect Request This step must be placed as the child step of Set BLE DL Power This step acquires BLE Signaling PER of a connect request device based on the following settings Packet...

Страница 34: ...ngs below System Offset and Power Limits Advanced Settings Measurement Timeout Noise Floor Sets the minimum voltage level to detect RF signals Defaults to 31 dBm This is an advanced parameter that sho...

Страница 35: ...m output power Step size Sweep step size in 1 dB and 0 5 dB Direction High Sweep from maximum to minimum power and vice versa RX Sensitivity Search Mode You can select one out of three search modes av...

Страница 36: ...configured test plans found in the C Program Files Keysight TAP8 IoTDeviceTest TapFiles CLI directory WLAN Signaling Test WLAN Access Point Device Discovery WLAN Signaling PER Sensitivity Search Tests...

Страница 37: ...AN Radio This step must be placed first when performing WLAN related test to initialize the radio Initialize WLAN Signaling This step must be placed as the child step of Initialize WLAN Radio This ste...

Страница 38: ...hes the link between the 34999A module with the DUT using the following settings Connection Mode time based or manual Time Out seconds Execution Mode CLI or GUI Executing in GUI Mode will show the fol...

Страница 39: ...Time Out Range 100 milliseconds to 2000 milliseconds This test step will only be executed when the WLAN link is successfully established Measure WLAN Tx Power This step must be placed as the child st...

Страница 40: ...uetooth Signaling PER Sensitivity Tests Test Plan You can refer to page 35 for more information on the function of the test steps Linear Adjustment RX Sensitivity Search Mode comprises of Binary Sensi...

Страница 41: ...manually add the following steps into your test plan DC Test Steps Descriptions Test Step and Description Enable Power Supply Output To set the output voltage current and enable the power supply s out...

Страница 42: ...the following Hardware Options Related Error Messages Unit is Inoperative No Valid Radio Options License Found COM Port Error COM Port Not Listed Keysight 34972A Not Detected in Keysight IO Library Ke...

Страница 43: ...tory with a 500 mAT 250 V fuse Verify the power line voltage setting Remove all plug in modules to verify that a plug in module is not causing the failure No Valid Radio Options License Found Hardware...

Страница 44: ...stop the initializing step abruptly as unable to Initialize the TAP test plan There are two possible error messages when you keyed in the incorrect port number Examples are Timeout on BLE Radio COM p...

Страница 45: ...t the USB cables connected from 34972A to PC Keysight 34999A Not Detected in Device Manager When the device manager does not show USB Test and Measurement Device 34999A under Device Manager Ports COM...

Страница 46: ...municate and establish a connection wired or wireless with the hardware Keysight 34972A Possible root causes include using a faulty cable to connect the hardware keying inconsistent VISA address or us...

Страница 47: ...een Try to send some commands using Interactive IO to test the existing connection between Connection Expert and 34972A If the Connection Expert can communicate with the instrument but unable to do so...

Страница 48: ...TH IoTDeviceTest TapFiles Remove the entire TAP_PATH IoTDeviceTest directory Reinstall the measurement suite plugins Restore the TapFiles folder from backup Verify Bench profile settings Could Not Cre...

Страница 49: ...72A User Guide Fail Self Test Status The example below is the interface that you would expect where your 34999A radio module has FAIL Self Test Status message using the Keysight 34999 Utility The foll...

Страница 50: ...sing a plugin You will see this error message in the Log panel of the TAP software when attempting to open test plans that were made using a version of the measurement suite prior to 2018 0905 Here ar...

Страница 51: ...lugin from TAP software 2 Close the TAP application when you see the following message to complete the operation 3 Launch the Keysight TAP software again 4 Select the latest option from the drop down...

Страница 52: ...solution A floating license server enables you to install Keysight floating network in a central location and use them to enable Keysight products It is recommended for you to set up using the Keysigh...

Страница 53: ...Troubleshooting Procedure 4 Keysight X8711A IoT Device Functional Test Solution User s Guide 53 THIS PAGE HAS BEEN INTENTIONALLY LEFT BLANK...

Страница 54: ...the Keysight website for the latest revision Keysight Technologies 2019 Edition 3 January 2019 Printed in Malaysia X8711 90001 X8711 90001 www keysight com dataTec Ferdinand Lassalle Str 52 72770 Reu...

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