Troubleshooting Procedure
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Keysight X8711A IoT Device Functional Test Solution User’s Guide
Hardware Options Related Error Messages
Unit is Inoperative
– Verify that the AC power cord is connected to the instrument.
– Verify that the front-panel On/Standby switch has been pushed.
– Verify that the power-line fuse is installed and not open (see page 41). The
instrument is shipped from the factory with a 500 mAT,250 V fuse.
– Verify the power-line voltage setting.
– Remove all plug-in modules to verify that a plug-in module is not causing the
failure.
No Valid Radio Options License Found
Hardware option error will appear when the respective radio option are not
enabled and you will need to purchase certain licenses according to your test
requirements.
BLE Option License Not Found
WLAN Option Not found
Here are a few tips that you can try:
– Use 34999 Utility application to verify the license(s).
NOTE
For more information, look up the Help File in the Keysight 34999 Utility
software.
