KEYKING GROUP
TA7002P-* User Manual
(
V1.0
)
Page 27 of 28
Chapter 5 FAQ
NO
Descriptions
Solution
1
No response for flashing
(
indicator off
,
buzzer
no beeping
)
Power problem
(
check power supply
)
Invalid card type
(
use supported card
)
2
Door stays opened
Set short relay responding time in manage
menu
3
Password missing
Reset password in PC.(Connect to PC fisrt)
4
Can not open door by flashing card
Device not powered up
(
TA7002P-X
、
lock
)
Invalid card
(
register your card
)
Door open mode (Set to Card, not Card +
PIN)
5
Set door open mode as
“Card + PIN” in normal
state, but can not open the door by card + PIN.
Invalid card
(
register your card
)
Wrong password (Check password or set a
new one)
Press # when finish entering password
Enter password 3 or 4 seconds later (must be
entered in 10 seconds
)
6
Can not open the door by PIN when it’s normal
state.
Fail add PIN user
(
Retry
)
Wrong password (enter the password again)
Forget to press “ * ” before entering PIN.
Fo
rget to press ” # “ after entering PIN.
Wrong door open mode (To set door open
mode as PIN or Card + PIN)
7
8
Wrong Time/Date
Set Time/Date in manage menu.