43
11. If you thought it was a malfunction
Symptoms
Points to be checked
Check/Remedy
Cannot turn on the
power
Power supply
(main unit)
Is the AC adapter or the battery set correctly?
Open the battery compartment on the side of the main unit and check
(
⇒
P.9 "
(1) Power supply preparation
").
Battery replacement
(main unit)
Isn’t the battery exhausted?
If the battery for the main unit is exhausted, replace the four AA alkaline
batteries with new ones (
⇒
P.9 "
(1) Power supply preparation
").
No measurement value
is displayed.
Probe selection
Is the probe selected correctly?
Make sure you have selected the probe that matches the object to be
measured (
⇒
P.10 “
(2) Probe selection
”).
Probe condition
Isn’t the probe deformed?
If the probe is deformed, please purchase a new probe.
Isn’t the probe tip or connector dirty?
If dirt is present, clean it by wiping off the dirt with benzine, alcohol,
etc. using a soft cloth.
Cannot measure
correctly
Application
Is the correct application number selected?
Check the application number (
⇒
P.20 "
③
Application
").
Foil calibration
Is the foil calibration suitable for the measurement target?
Make sure that the foil calibration is made according to the
measurement target and the thickness you want to measure (
⇒
P.16
"
②
Foil calibration
").
Cannot print
Power supply (printer)
Is the power of the printer on?
Press the [PRINTER POWER] key. When the power is off, the printer icon
(
) will be displayed on the display (
⇒
P.39 “
■ Battery replacement
”).
Battery (printer)
Are the batteries set correctly?
Open the battery compartment on the back of the main unit and check
(
⇒
P.9 "
(1) Power supply preparation
").
Isn’t the battery exhausted?
If the batteries for printer are exhausted, replace the four AA alkaline
batteries with new ones (
⇒
P.9 "
(1) Power supply preparation
").
Printer paper
Is printer paper loaded properly?
Check if the printer paper is properly loaded (
⇒
P.39 “
■ Printer paper
replacement
”).
Isn’t the printer out of paper?
Check if the printer paper is properly loaded (
⇒
P.39 “
■ Printer paper
replacement
”).
The measurement
value remains “----" and
does not move
Substrate calibration or
foil calibration
Is the substrate calibration or foil calibration done correctly?
Perform the substrate calibration or foil calibration again according to
P.15 "
①
Substrate calibration
" or P.16 "
②
Foil calibration
".
If any of the following symptom is observed, follow the respective procedures to check
and take appropriate action. If the symptom cannot be solved even by following the
procedures, contact your dealer or us.