Troubleshooting Guide
What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.
General
?
The power does not turn ON.
✔
The fuse has blown.
☞
After checking for short circuits in the wires,
replace the fuse with one with the same
rating.
?
There’s a source you can’t switch.
✔
There’s no media inserted.
☞
Set the media you want to listen to. If there’s
no media in this unit, you can’t switch to each
source.
✔
The Disc changer isn’t connected.
☞
Connect the Disc changer. If the Disc changer
isn’t connected to it’s input terminal, You can’t
switch to an external disc source.
?
The memory is erased when the ignition is
turned OFF.
✔
The ignition and battery wire are incorrectly
connected.
☞
Connect the wire correctly, referring to the
section on 'Connecting Wires to Terminals'.
?
There’s no loudness effect.
✔
You’re using Subwoofer preout.
☞
Loudness has no effect in Subwoofer preout.
?
Even if Loudness is turned ON, high-pitched tone
isn’t compensated for.
✔
Tuner source is selected.
☞
High-pitched tone isn’t compensated for when
in Tuner source.
?
The TEL mute function does not work.
✔
The TEL mute wire is not connected properly.
☞
Connect the wire correctly, referring to the
section on 'Connecting Wires to Terminals'.
?
The TEL mute function turns ON even though the
TEL mute wire is not connected.
✔
The TEL mute wire is touching a metal part of the
car.
☞
Pull the TEL mute wire away from the metal
part of the car.
?
No sound can be heard, or the volume is low.
✔
The fader or balance settings are set all the way to
one side.
☞
Center the fader and balance settings.
✔
The input/output wires or wiring harness are
connected incorrectly.
☞
Reconnect the input/output wires or the
wiring harness correctly. See the section on
'Connecting Wires to Terminals'.
✔
The values of Volume offset are low.
☞
Turn up the Volume offset, referring to the
section on 'Audio Control' (page 11).
?
The sound quality is poor or distorted.
✔
One of the speaker wires is being pinched by a
screw in the car.
☞
Check the speaker wiring.
✔
The speakers are not wired correctly.
☞
Reconnect the speaker wires so that each
output terminal is connected to a different
speaker.
?
The Touch Sensor Tone doesn’t sound.
✔
The preout jack is being used.
☞
The Touch Sensor Tone can’t be output from
the preout jack.
?
The Dimmer function doesn’t work.
✔
The Dimmer wire isn’t connected correctly.
☞
Check the Dimmer wire connection.
?
The display color changes subtly.
✔
This is because the temperature is different than
the temperature when the setting was done.
☞
The display color condition changes subtly
according.to the ambient temperature.
Tuner source
?
Radio reception is poor.
✔
The car antenna is not extended.
☞
Pull the antenna out all the way.
✔
The antenna control wire is not connected.
☞
Connect the wire correctly, referring to the
section on 'Connecting Wires to Terminals'.
?
The desired frequency can’t be entered with the
Direct Access Tuning.
✔
A station that can’t be received is being entered.
☞
Enter a station that can be received.
✔
You’re trying to enter a frequency with a 0.01 MHz
unit.
☞
What can be designated in the FM band is to
0.1 MHz.
36
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English
B64-2695-00̲U.S(K)̲02.Indd 36
03.11.18, 4:53:00 PM
