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The iPod/iPhone not compatible with CarPlay
cannot be connected via Bluetooth.
•
Select [ON] for [Automotive Mirroring] on the
<AV> menu screen. (Page 26)
Videos cannot be played.
•
Check the connection.
– For iPod/iPhone Lightning model (only
for DDX9903S/DDX9703S/DDX9716BTS/
DDX916WSL): Connect with KCA-HD100
(optional accessory) and KCA-iP103 (optional
accessory) through a Lightning-Digital AV adapter
(accessory of the iPod/iPhone).
Other cables cannot be used.
No sound of videos comes out.
•
Check the connection.
– For iPod/iPhone Lightning model (only
for DDX9903S/DDX9703S/DDX9716BTS/
DDX916WSL): Connect with KCA-HD100
(optional accessory) and KCA-iP103 (optional
accessory) through a Lightning-Digital AV adapter
(accessory of the iPod/iPhone).
Other cables cannot be used.
❏
Radio
AME automatic presetting does not work.
•
Store stations manually. (Page 34)
Static noise while listening to the radio.
•
Connect the antenna firmly.
❏
AV-IN
No picture appears on the screen.
•
Turn on the video component if it is not on.
•
Connect the video component correctly.
❏
HD Radio reception
AME automatic presetting does not work.
•
Store stations manually. (Page 31)
Static noise while listening to the radio.
•
Connect the antenna firmly.
Sound quality changes when receiving HD Radio
stations.
•
Fix the reception mode either to [Digital] or
[Analog]. (Page 29)
No sound can be heard.
•
The HD Radio reception mode is not appropriate.
Select the appropriate mode from [Digital],
[Analog] or [Auto]. (Page 29)
❏
Android Auto*/Apple CarPlay/
Mirroring
Desired source (“Android Auto”/"Apple CarPlay"/
“Mirroring”) is not displayed on the Home screen.
•
Check whether the connected device is
compatible with CarPlay or Android Auto.
•
When iPhone compatible with CarPlay is
connected, check the [Automotive Mirroring]
setting. (Page 26)
Navigation does not work for “Apple
CarPlay”/“Android Auto”.
•
Connect the GPS antenna firmly. (Page 84)
*
Android Auto is available only for DDX9903S/DDX9703S/
DDX9716BTS/DDX916WSL.
❏
Bluetooth
Phone sound quality is poor.
•
Reduce the distance between the unit and the
Bluetooth mobile phone.
•
Move the car to a place where you can get a better
signal reception.
The sound is interrupted or skipped while using a
Bluetooth audio player.
•
Reduce the distance between the unit and the
Bluetooth audio player.
•
Disconnect the device connected for Bluetooth
phone.
•
Turn off, then turn on the unit.
(When the sound is not yet restored) connect the
player again.
The connected audio player cannot be
controlled.
•
Check whether the connected audio player
supports AVRCP (Audio/Video Remote Control
Profile).
The Bluetooth device does not detect the unit.
•
Search from the Bluetooth device again.
The unit does not pair with the Bluetooth device.
•
For devices compatible with Bluetooth 2.1:
Register the device using a PIN code. (Page 51)
•
For devices compatible with Bluetooth 2.0:
Enter the same PIN code for both the unit and
target device. If the PIN code of the device is not
indicated in its instructions, try “0000” or “1234.”
•
Turn off, then turn on the Bluetooth device.
REFERENCES
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