There is no
effective
purification
Foul odors from
the air purifier.
The appliance
automatically
enters into sleep
mode at night even
though the light is
on (or indoor
illuminant is
available)
The appliance
does not enter into
sleep mode at
night even with the
light off.
The machine is installed at a
poorly ventilated place or there is
obstacle nearby.
The foul odors may be due to
excessive smoking in a shorter
interval of time.
Antibacterial HEPA Filter and
Activated Carbon Filters are
overused and require replacement.
Antibacterial HEPA Filter is
overused and has not been
replaced.
In some extreme cases
Antibacterial HEPA Filter needs to
be dried or replaced in months or
even weeks depending on
different operating environment).
The appliance may be placed in a
dim-light corner.
The appliance is not running in
smart mode.
Select smart mode and run the
machine.
Light from outside prevents the
machine from entering into sleep
mode.
Block the light from entering, by
closing the doors/window or by
drawing the curtain etc.
Place the machine in a brighter
area.
Replace Antibacterial HEPA Filter
and Activated Carbon Filter.
Remove the obstacle.
The odors will disappear
after a while.
Change the Antibacterial
HEPA Filter.
Put the Antibacterial HEPA Filter
in a place with sufficient sunlight
or good ventilation for 2-3 hrs to
evaporate the moisture (do not dry
it under direct sun, which may
distort the filter and impact its
performance).
Air not coming out
Motor doesn’t work.
Call KENT authorized service center.
Trouble Shooting
9
Problem
Possible Cause
Possible Solutions
Marketed by:
KENT RO SYSTEMS LTD.
E-6, 7 & 8, Sector-59, Noida, U.P.-201 309, India.
E-mail: [email protected] | Website: www.kent.co.in
Customer Care: 92-789-12345
Product:
KENT ETERNAL AIR PURIFIER
Product Code: 15001
Serial No.:......................................................
Date of Purchase: ................................ Dealer Stamp: ................................
WARRANTY CARD
To speak to customer care executive call: 92-789-12345
by giving
a missed call:
9212252852