26
Informati on codes
The Washer may display information codes to help you understand what is occurring with your Washer better .
CODE SYMBOL
MEANING
SOLUTION
The Water Level sensor is not
working properly.
Call for service.
Your Washer has tried to fill but was
unsuccessful.
Make sure the water faucets are open all the way.
Check for kinked hoses.
Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, then please
remove the device and connect the water hoses
directly to the unit.
Check if the hot water supply hose
is connected.
You must connect the hot water supply hose
because hot water is supplied by the Auto
Temperature Control (A.T.C.) function.
Your washer is not draining. It can
also mean that the unit senses a
small clog while draining.
Do the following:
Check for kink drain hose
1) Turn off the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
Your Washer has tried to fill but has
not reached the proper water level.
Call for service.
Make sure that water faucets are open all the way.
Unbalanced load prevented your
Washer from spinning.
Redistribute the load, press the Start/Pause button.
Make sure that the washer is levell.
Lid is open when washer is running. Close the lid tightly and restart the cycle. If the
code reappears, call for service.
Your washer failed to lock the lid.
Close the lid tightly and restart the cycle. If the
code reappears, call for service.
The lid will not unlock.
Make sure the lid is firmly closed.
Push the Power button to turn off your washer,
then turn it on again. If the code reappears, call
for service.
Jammed Key.
Call for service
Motor not running properly.
Restart the cycle pressing the Start/Pause
button. If the code reappears, call for service.
Communication error between
SUB PBA and MAIN PBA
Call for service.
Mems sensor problem.
Call for service.
Temperature sensor problem.
Restart the cycle.
If the code reappears, call for service.
The hot/cold water hose
connection is not correct.
Please connect the hot/cold water hose
connection correctly.
A fault is detected in the water
level sensor.
Call for service
Kenmore OEM washer_592-29212_DC68-03133J-02_EN.indd 26
2015/12/16 18:41:30
