15
If you experience
Possible causes
Solution
First try the solutions suggested here for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
Washer not draining/
spinning, loads are
still wet, or spin light
remains on (indicating
that the washer was
unable to pump out
water within 10 minutes)
(cont.)
TROUBLESHOOTING
Incorrect or wrong
wash or rinse
temperatures
Check for proper water supply.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Load not rinsed
Check for proper water supply.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet
valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Too much detergent causing suds to
slow or stop draining and spinning.
Use only HE detergent. Always measure and follow detergent
directions for your load. To remove extra suds, select Rinse/Spin.
Do not add detergent.
The high spin speeds combined with air flow during the final spin
can cause items near the top of the load to develop dry spots
during the final spin. This is normal.
High speed spins extract more
moisture than traditional top-load
washers.
Dry spots on load
after cycle
Add a Two Rinses to the selected cycle.
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Sand, pet hair, lint,
etc. on load after
washing
Load is tangling
Washer not loaded as recommended.
See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed; however,
items will be wetter than those using a higher speed spin. See the
“Cycle Guide” to match your load with the best cycle.
Load garments in loose heaps evenly around the washplate.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Not cleaning or
removing stains
Washer senses load size and adds correct amount of water. This
is normal and necessary for clothes to move. It is normal for the
wash load to be not completely covered in water. Added water
lifts the laundry off the washplate, resulting in less effective
cleaning.
Added more water to washer.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the washplate. Load
with dry items only.
Washer not loaded as recommended.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 4.5" (114 mm).
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any clogs from drain hose.
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil level.
Washer not loaded as recommended.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the washplate. The
washer will not rinse well if tightly packed. Load with dry items
only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Содержание 25102 Series
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