Residen al Electric Water Heater Use and Care Guide • 3
KENMORE ELITE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies
when this water heater is correctly connected, installed, operated and
maintained according to all supplied instructions. In all cases, replace-
ment units, tanks or parts are warranted only for the unexpired portion
of the warranty period from the original date of sale.
FOR ONE YEAR from the date of sale this water heater is warranted
against defects in material or workmanship. A defective water heater
will receive free repair or replacement at option of seller.
FOR TEN YEARS from the date of sale this water heater is warranted
against leaks in the tank. If a tank leak occurs within the first year, a
new water heater of equal capacity and quality will be supplied and
installed at no charge. If a tank leak occurs after the first year, a new
water heater of equal capacity and quality will be supplied but not
installed at no charge. You are responsible for the labor cost of water
heater installation after the first year from the date of sale.
FOR TEN YEARS from the date of sale all water heater parts are
warranted against defects in material or workmanship. If a part is
defective within the first year, a new part will be supplied and installed
at no charge. If a part is defective after the first year, a new part will
be supplied but not installed at no charge. You are responsible for the
labor cost of part installation after the first year from the date of sale.
For warranty coverage details to obtain free repair or replacement,
visit the web page: www.kenmore.com/warranty
This warranty applies for only two years on the tank and one year on
all parts if this water heater is ever used in a residence of more than
one family or in a commercial, institutional or industrial installation.
This warranty covers ONLY defects in material and workman-
ship, and will NOT pay for:
1. Expendable items that can wear out from normal use, including but
not limited to filters, belts, bags or screw-in base light bulbs.
2. A service technician to clean or maintain this appliance, or to
instruct the user in correct appliance installation, operation and
maintenance.
3. Service calls to correct appliance installation not performed by
Sears authorized service agents, or to repair problems with house
fuses, circuit breakers, house wiring, and plumbing or gas supply
systems resulting from such installation.
4. Damage to or failure of this appliance resulting from installation not
performed by Sears authorized service agents, including installa-
tion that was not in accord with electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, including discoloration or
surface rust, if it is not correctly operated and maintained according
to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration or
surface rust, resulting from accident, alteration, abuse, misuse or
use for other than its intended purpose.
7. Damage to or failure of this appliance, including discoloration or
surface rust, caused by the use of detergents, cleaners, chemicals
or utensils other than those recommended in all instructions sup-
plied with the product.
8. Damage to or failure of parts or systems resulting from unauthor-
ized modifications made to this appliance.
9. Service to an appliance if the model and serial plate is missing,
altered, or cannot easily be determined to have the appropriate
certification logo.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty
shall be product repair or replacement as provided herein. Implied
warranties, including warranties of merchantability or fitness for a
particular purpose, are limited to one year on the water heater, and
ten years on the tank and parts, or the shortest period allowed by
law. Seller shall not be liable for incidental or consequential damages.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitation on the duration of implied war-
ranties of merchantability or fitness, so these exclusions or limitations
may not apply to you.
This warranty applies only while this appliance is used in the United
States.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
Sears Brands Management Corporation,
Hoffman Estates, IL 60179
Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore
Elite® product is designed and manufactured for years of dependable
operation. But like all products, it may require preventive maintenance
or repair from time to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your
new product. Here’s what the Agreement* includes:
•
Parts and labor
not just for repairing defects, but to help keep
products operating properly
under normal use
. Our coverage
goes
well beyond the product warranty
. No deductibles, no
functional failure excluded from coverage—
real protection
.
• Expert
service
by experienced service technicians trusted in mil-
lions of homes every year.
•
Unlimited service calls and nationwide service
, as often as
you want us, whenever you want us.
• “No-lemon”
guarantee
– replacement of your covered product
after three separate product failures occur within twelve months
and a fourth repair is required. Includes free delivery and installa-
tion, if necessary of replacement product.
• Product
replacement
if your covered product can’t be fixed.
•
Annual Preventive Maintenance Check
at your request – no
extra charge.
•
Fast help by phone
– phone support from a service agent on all
products to help troubleshoot problems. Think of us as a “talking
owner’s manual””
• Power
surge
protection
against electrical damage due to power
fluctuations.
•
$300 Food Loss Protection
for any food spoilage that is the
result of mechanical failure of any covered refrigerator or freezer.
•
Service Promise: $50
if first attempt repair of your covered
kitchen or laundry product can’t be accomplished and product is
not usable while awaiting further repair service.
• 25%
discount
off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it
takes for you to schedule service. You can call anytime day or night.
The Master Protection Agreement is a risk free purchase. If you can-
cel for any reason during the product warranty period, we will provide
a full refund. Or, a prorated refund any time after the product warranty
period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional
information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details call
Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door
openers, water heaters, and other major home items, in the U.S.A.
call
1-844-553-6667
and in Canada call
1-844-553-6667
.
PRODUCT WARRANTY
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