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18  troubleshooting 

 Kelvinator Gas Continuous Flow hot water system 

Troubleshooting

Temperature and amount of hot water

Problem

Possible solutions

It takes a long time for hot water to 
reach the fixtures. 

The time it takes to deliver hot water from the water heater to your fixtures 
depends on the length of piping between the two. The longer the distance or 
the bigger the pipes, the longer it will take to get hot water. 

The water is not hot enough

If a tempering valve is installed, is it set too low or malfunctioning?  
Are the cold water and hot water lines cross connected?
Is the gas supply valve fully open? 
Is the gas line sized properly? 
Is the gas supply pressure enough?   
Is the set temperature set too low?    
Is the combustible air inlet or exhaust outlet blocked?

The water is too hot

Is the set temperature set too high? 

The hot water is not available when a 
fixture is opened.

Does the water heater have a 240V 50Hz power supply available?
If you are using the remote controller, is the power button turned on? 
Is the gas supply valve fully open? 
Is the water supply valve fully open? 
Is the filter on cold water inlet clean? 
Is the hot water fixture sufficiently open to draw at least 3.0l/min through the 
water heater? 
Is the water heater frozen?
Is there gas available to the water heater and (if applicable) does the gas 
storage tank have enough gas in it?

The hot water gets cold and stays cold

Is the flow rate enough to keep the water heater running? 
Is the gas supply valve fully open? 
Is the filter on the cold water inlet clean? 
Are the fixtures clean of debris and obstructions? 

Fluctuation in hot water temperature.

Is the filter on the cold water inlet clean? 
Is the gas line sized properly? 
Is the supply gas pressure enough? 
Are the cold water and hot water lines cross connected?

Water heater

Problem

Possible solutions

Burner does not ignite when water 
goes through the water heater.

Is the flow rate over 3.0l/min?  
Is there a 240V 50Hz power supply available to the water heater?
Are the cold water and hot water lines cross connected or reversed?
If you use the remote controller, is the power button turned on? 

The fan motor is still spinning after 
operation has stopped. 

This is normal. After operation has stopped, the fan motor keeps running for 
15 – 75 seconds in order to re-ignite quickly, as well as push all exhaust gas 
out of the flue.  

White vapour clouds are coming from 
the hot air outlet of the water heater 

It is normal to see water vapour clouds or steam coming from the hot air outlet 
of the water heater especially during cold and wet days.

Remote controller (optional)

Problem

Possible solutions

Remote controller does not display 
anything when the power button is 
turned on. 

Press the ON/OFF button. 
If the lamp does not light:
Make sure the water heater has power supply. 
Make sure the connection to the water heater is correct.

An ERROR code is displayed

Call a service technician.

Remote  controller  can  not  change 
the set temperature.

Is priority lamp lit? If it is not, press  the priority button after closing all hot 
water taps.

Содержание KGC20BNA

Страница 1: ...Gas Continuous Flow Hot Water System Installation Manual...

Страница 2: ...s gas continuous hot water system please contact your local authorities and ask for the correct method of disposal caution The hot water system is not intended for use by young children or infirm pers...

Страница 3: ...n concerning use by a person responsible for their safety Children should be supervised to ensure that they do not play with the gas continuous flow hot water system This symbol indicates never to do...

Страница 4: ...y or loss of life 1 The gas continuous flow hot water system does not have a pilot It is equipped with an internal ignition device that automatically lights the burner Do not try and light the burner...

Страница 5: ...GC26KNA KGC26SNA KGC26BLA KGC26KLA KGC26SLA Capacity L min 20L min 26L min Gas Input MJ h 160 195 Supply Inlet Pressure kPa Nat Gas 1 13 min 1 13 min 2 75 max 2 75 max Supply Inlet Pressure kPa LPG 2...

Страница 6: ...A KGC20KLA KGC20SNA KGC20SLA 124mm 490mm 520mm 31mm power 47mm gas 133mm 94mm 60mm 198mm 350mm top fixing positions top fixing positions 330mm hot 98mm 70mm 108mm 30mm cold gas 335mm 19mm 37mm 49mm co...

Страница 7: ...Exterior view KGC26BNA KGC26BLA KGC26KNA KGC26KLA KGC26SNA KGC26SLA power cold 84mm 34mm gas 124mm 133mm hot 41mm hot 49mm cold 490mm 520mm 25mm power 44 5mm gas 350mm 37mm 19mm 198mm 330mm 94mm 60mm...

Страница 8: ...and 70 C models The water heater requires a fireproof back plate if installed on timber wall Selecting an installation location Carefully read this section before selecting the installation location a...

Страница 9: ...ll fan assisted flue appliances in the direction of discharge 1500 k From a mechanical air inlet including a spa blower 1000 n Vertically below an openable window non mechanical air outlet or any othe...

Страница 10: ...onnect any water lines to the gas inlet It may be critically damaged power cord gas inlet supply gas valve Sizing and connection Check the gas type label to make sure that the water heater was built f...

Страница 11: ...systems A manual shut off valve must be installed on the cold water inlet to the water heater between the main water supply line and the water heater Only a gate valve or a ball valve is to be used on...

Страница 12: ...rules 5 The insulation of the fixed wiring must be protected by insulating sleeving having an appropriate temperature rating 6 If the supply cord is to be replaced this must be done by a service techn...

Страница 13: ...n or water heater the remote controller will display a numerical error code Main remote controller model KGCMRCA KGCMRCA must be installed inside as it is NOT water resistant Allows the output tempera...

Страница 14: ...to attach the remote control to gyprock you should use the anchor plug use the fork terminals 25mm remote control wiring connector base 83 5mm 45mm warning The remote controller must be installed insi...

Страница 15: ...onnect remote control wires to remote terminals directly There is no polarity in the terminations plastic cover KGCMRCA typical cable layout remote control terminal remote control cable Remove the pla...

Страница 16: ...inlet to the water heater 7 Check the gas pipe work for leaks and stop the leaks as necessary caution If there is a gas leak that cannot be stopped do not try to start the water heater Do not touch a...

Страница 17: ...n to be handed to the customer or left in a suitable location on the premises If the customer is available they are to be instructed on the safe and correct operating of the water heater and any auxil...

Страница 18: ...o keep the water heater running Is the gas supply valve fully open Is the filter on the cold water inlet clean Are the fixtures clean of debris and obstructions Fluctuation in hot water temperature Is...

Страница 19: ...he bottom left hand side of the cabinet and the error codes can be read from the LED on the PCB Error Codes on the PCB The LED on the PCB Symptom LED light blinks once Incorrect dipswitch setting gas...

Страница 20: ...20 notes Kelvinator Gas Continuous Flow hot water system Notes...

Страница 21: ...Kelvinator Gas Continuous Flow hot water system notes 21 Notes...

Страница 22: ...22 notes Kelvinator Gas Continuous Flow hot water system Notes...

Страница 23: ...is transported at the owner s cost and risk while in transit to and from Electrolux or its ASC 6 Proof of purchase is required before you can make a claim under this warranty 7 You may not make a clai...

Страница 24: ...er information about Kelvinator appliances please visit your retailer phone or email our Customer Care team or visit our website telephone 1300 363 640 fax 1800 350 067 email customercare electrolux c...

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