WARRANTY
Hardware
Keithley Instruments, Inc. warrants that, for a period of one (1) year from the date of ship-
ment (3 years for Models 2000, 2001, 2002, 2010 and 2700), the Keithley Hardware prod-
uct will be free from defects in materials or workmanship. This warranty will be honored
provided the defect has not been caused by use of the Keithley Hardware not in accor-
dance with the instructions for the product. This warranty shall be null and void upon: (1)
any modification of Keithley Hardware that is made by other than Keithley and not
approved in writing by Keithley or (2) operation of the Keithley Hardware outside of the
environmental specifications therefore.
Upon receiving notification of a defect in the Keithley Hardware during the warranty
period, Keithley will, at its option, either repair or replace such Keithley Hardware. During
the first ninety days of the warranty period, Keithley will, at its option, supply the neces-
sary on site labor to return the product to the condition prior to the notification of a defect.
Failure to notify Keithley of a defect during the warranty shall relieve Keithley of its obli-
gations and liabilities under this warranty.
Other Hardware
The portion of the product that is not manufactured by Keithley (Other Hardware) shall not
be covered by this warranty, and Keithley shall have no duty of obligation to enforce any
manufacturers' warranties on behalf of the customer. On those other manufacturers’ prod-
ucts that Keithley purchases for resale, Keithley shall have no duty of obligation to enforce
any manufacturers’ warranties on behalf of the customer.
Software
Keithley warrants that for a period of one (1) year from date of shipment, the Keithley pro-
duced portion of the software or firmware (Keithley Software) will conform in all material
respects with the published specifications provided such Keithley Software is used on the prod-
uct for which it is intended and otherwise in accordance with the instructions therefore. Kei-
thley does not warrant that operation of the Keithley Software will be uninterrupted or error-
free and/or that the Keithley Software will be adequate for the customer's intended application
and/or use. This warranty shall be null and void upon any modification of the Keithley Soft-
ware that is made by other than Keithley and not approved in writing by Keithley.
If Keithley receives notification of a Keithley Software nonconformity that is covered by
this warranty during the warranty period, Keithley will review the conditions described in
such notice. Such notice must state the published specification(s) to which the Keithley
Software fails to conform and the manner in which the Keithley Software fails to conform
to such published specification(s) with sufficient specificity to permit Keithley to correct
such nonconformity. If Keithley determines that the Keithley Software does not conform
with the published specifications, Keithley will, at its option, provide either the program-
ming services necessary to correct such nonconformity or develop a program change to
bypass such nonconformity in the Keithley Software. Failure to notify Keithley of a non-
conformity during the warranty shall relieve Keithley of its obligations and liabilities
under this warranty.
Other Software
OEM software that is not produced by Keithley (Other Software) shall not be covered by
this warranty, and Keithley shall have no duty or obligation to enforce any OEM's warran-
ties on behalf of the customer.
