Encoder User Manual
Manual-H264_ENC-Rev1207A
Copyright © KBC Networks 2012
Page 43 of 49
www.kbcnetworks.com
4.4
PTZ Control
If the camera will not respond to PTZ commands, check the following:
4.4.1
Check Serial Protocol and Wiring Format
Check the mode selection switch to ensure that it is set for the correct protocol. A
solid RX LED will appear if the switch is set for RS-232 but wired for RS-422/485.
See section 2.2.6 for the appropriate wiring schemes.
4.4.2
Ensure Matching Baud Rate
The encoder Baud Rate must match the decoder and all third party PTZ equipment.
Make sure that the camera / control system is set for 9600 BPS or set the encoder
for the correct Baud Rate needed.
4.5
Contact Closures
See section 2.2.7 for the specs of the alarm input and output parameters.
4.6
GUI Tools
Go to KBC Networks’ website to download the IP Utility tool to assist in diagnostics
of the encoder and decoder IP devices.
