Instructions for use DIAGNOdent pen 2190
1 User instructions | 1.4 Transportation and storage
Dispose of and recycle the sales packaging appropriately in accordance with current
packaging regulations, employing waste management or recycling companies. Com‐
ply with the comprehensive return system. KaVo has had its sales packaging licensed
for this purpose. Please comply with the regional public waste-disposal system.
1.4.2 Damage in transit
In Germany
If the packaging is visibly damaged on delivery, please proceed as follows:
1. The recipient of the package must record the loss or damage on the delivery re‐
ceipt. The recipient and the representative of the shipping company must sign this
delivery receipt.
2. Leave the product and packaging in the condition in which you received it.
3. Do not use the product.
4. Report the damage to the shipping company.
5. Report the damage to KaVo.
6. Consult with KaVo first, before returning a damaged product.
7. Send the signed delivery receipt to KaVo.
If the product is damaged but there was no discernable damage to the packaging
upon delivery, proceed as follows:
1. Report the damage to the shipping company immediately and no later than 7 days
after delivery.
2. Report the damage to KaVo.
3. Leave the product and packaging in the condition in which you received it.
4. Do not use a damaged product.
Note
If the recipient fails to comply with any of the above-mentioned obligations, the
damage will be considered to have arisen after delivery
(in accordance with the General German Freight Forwarders´ Terms and Conditions, Art. 28)
.
Outside Germany
Note
KaVo shall not be held liable for damage arising from transportation.
The shipment must be checked on arrival.
If the packaging is visibly damaged on delivery, please proceed as follows:
1. The recipient of the package must record the loss or damage on the delivery re‐
ceipt. The recipient and the representative of the shipping company must sign this
delivery receipt.
Without this evidence, the recipient will not be able to assert a claim for damages
against the shipping company.
2. Leave the product and packaging in the condition in which you received it.
3. Do not use the product.
If the product is damaged but there was no discernable damage to the packaging
upon delivery, proceed as follows:
1. Report any damage to the shipping company either immediately or no later than 7
days after delivery.
2. Leave the product and packaging in the condition in which you received it.
3. Do not use a damaged product.
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