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USER MANUAL
DCM000000008
Printed: 00.03.22,09:08
Revision Date:3/22/00
21
The following is
KAVAL TELECOM INC.
’s standard warranty. Purchase agreements
may stipulate additional or alternate conditions and terms. Any specific contractual
warranties shall supersede the following section.
KAVAL TELECOM INC.
products are warranted to be free from defects in
workmanship or materials for a period of one (1) year from the date of shipment to
the original purchaser. This warranty supersedes and voids any and all other
warranties expressed or implied.
In no event shall
KAVAL TELECOM INC.
be liable for incidental or consequential
damages arising from the use, misuse, failure to operate, or improper operation of
any
KAVAL TELECOM INC.
product or product accessory. Specifically excluded
from this warranty is any claim of merchantability or fitness for a particular purpose
or application.
Because most radio communication systems are unique, rely upon equipment not
manufactured by
KAVAL TELECOM INC.
and require proper system design, any of
signal coverage, reliability of communications or other system performance is
specifically and expressly excluded unless a separate expressed written agreement
to such effect, executed by an authorized officer of
KAVAL TELECOM INC.
, has
been entered into.
This warranty is void if the product has been subject to: misuse; neglect; accidental
damage; damage of a purely cosmetic nature; misapplication; extreme
environmental conditions; unauthorized repair or alteration.
If warranty repair is required,
KAVAL TELECOM INC.
will repair or replace the
defective product, and
KAVAL TELECOM INC.
s liability will be limited to one of
these remedies.
KAVAL TELECOM INC.
will endeavor to complete warranty
performance within 14 working days.
All returns, including warranty returns, must have a valid Return Material
Authorization (RMA) number.
Customers must contact
KAVAL TELECOM INC.
before shipping any product for
warranty service and obtain a Returned Materials Authorization and detailed
shipping instructions. Shipping charges, for shipment of product to
KAVAL
TELECOM INC.
for warranty service, will be borne by
KAVAL TELECOM INC.
if a
defect covered by warranty is found and warranty service is required. At
KAVAL
TELECOM INC.
’s sole discretion, a service fee will be charged if a returned unit is
found by
KAVAL TELECOM INC.
not to be defective, or defective for a reason that
voids this warranty. Return shipping charges shall, in such case, be the
responsibility of the customer.
9 . W A R R A N T Y I N F O R M A T I O N
Product Warranty
RMA Procedure
