ROBUST-AIRE MANUAL
9
Most failed equipment can be repaired at substantially lower costs than replacement with new equipment.
Please ship according to the instructions provided.
Kasco does estimates on repairs at the request of the customer. The request for an estimate should be
included in the letter that accompanies the returned unit and must include a daytime phone number and/or
email address. Estimate options are as follows:
•
We will contact the customer with a total estimated cost for repairs after we have evaluated the unit but
before we perform the work.
•
We will repair the unit only if repair costs are under a dollar amount stated by the customer. Example:
“Please repair if total is under $150.00 before shipping charges.”
All estimates that are rejected for repair will be destroyed unless otherwise directed by the customer. If
the customer would like the unit returned, we will restore the unit as closely as possible to the condition in
which we found it and ship at the customer’s expense (including shipping and handling charges).
Billing: Kasco accepts Visa and MasterCard credit card payments. Kasco will call for credit card information
upon completion of the estimate at the customer’s request. All other warranty and repair inquiries should
be directed to Kasco at 715-262-4488 or [email protected]
OTHER REPAIRS
715.262.4488
Kasco Marine
800 Deere Road
Prescott, WI 54021
kascomarine.com | [email protected]
CONTACT US
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