11
CERTISAFE™ TANK MIXER
OPERATION MANUAL
Note
: Only complete assemblies will be accepted for warranty repair. The power cord and all other components
must be returned with the motor as originally assembled. Any missing parts will be
replaced at the customer’s
expense. It is not necessary to return the control panel, mount, or float with the motor assembly, unless
specifically requested by a Kasco representative.
Please attach a repair form with the shipment. The repair form must include; a name, physical address (for return
delivery of the repaired unit), daytime phone number, and an e-mail address for correspondence regarding the
warranty claim.
Any expedited shipping method for the return of the unit is at the customer’s expense. Kasco Marine will return units
repaired under warranty at our expense via ground freight within the continental United States.
Non-Warranty Repairs
Often failed equipment can be repaired at a lower cost than a replacement.
Kasco Marine estimates repairs at the request of the customer. This request should include a daytime phone
number and e-mail address. Estimate options are as follows:
•
Contacting the customer with a total after the unit has been evaluated, but before the work is performed.
•
Repair of the unit only if repair costs are under a stated dollar amount. Example: “Please repair if total is
under $150.00 before shipping charges.
All units sent for estimate that are declined for repair will be recycled unless otherwise directed by the customer. If
the customer would like the unit returned, the unit will be returned to the condition in which it was received and
shipped at the customer’s expense.
Billing
All non-warranty repairs will be returned to the customer and billed C.O.D. unless otherwise directed. Kasco
Marine accepts Visa and MasterCard credit card payments. Kasco Marine will request credit card information
upon customer approval of the estimate.
All other warranty and repair inquiries should be directed to Kasco Marine, Inc. at 715-262-4488 or
.
Contact Information
Kasco Marine
800 Deere Road
Prescott, WI 54021
Phone: 715-262-4488
Fax: 715-262-4487
www.kascomarine.com
824461
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