Terms and Conditions (Continued)
the original invoice or packing slip to
ensure prompt issuing of credit. Full credit
will only be issued for products that are
returned within 30 days of invoice date and
so long as such items are unused, in resal-
able condition and in their original product
container. All products returned after 30
days from the date of invoice are subject to
a 15% restocking fee. Shipping charges
will be reimbursed, restocking fees will not
be charged and full credit will be given if
the return was due to an error on the part of
KSEA.
The following products may not be returned
for credit or exchanged:
(1) products held longer than 90 days
from invoice date;
(2) sterile packaged products where the
package is opened and/or damaged;
(3) discontinued products;
(4) instruments that are etched or
engraved by Customer;
(5) products damaged by the Customer;
(6) products purchased “as is” or as demo
products; and,
(7) used products.
In order to prevent the transmission of dis-
ease to the medical facilities’ and/or
KSEA’s personnel, all products must be
cleaned and then sterilized and/or disinfec-
ted before sending such products back to
KSEA, who reserves the right to return
unclean and contaminated products to the
Customer. Additionally, if any product
becomes damaged and is not immediately
returned, KSEA assumes no responsibility
or liability for Customer’s continued use of
that damaged product. KSEA does not
guarantee the performance, and may
decline to repair or accept for repair/
exchange, any product that has been
repaired, modified and/or altered by any
person or entity other than KSEA or an
authorized repair facility of KSEA.
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