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SmartVision & SmartVision LITE 

– User Guide (Rev. 2.5 – version SW 1454) 

  91 

Troubleshooting 

 
Prior to contacting the Customer service, please read the recommendations below: 

-  For optimal performance of your device, we recommend that you switch it off 

from time to time. 

-  It is recommended to fully charge ( ) the battery for improved operation. 

 
And carry out the following checks: 
 

My mobile phone will not switch on / I get a black screen: 

-  Press the "On Off" 

key until the screen comes on. 

-  Check the battery charge level. 
-  Check the battery contacts, remove and reinstall your battery, then switch your 

telephone back on. 

 

My screen is difficult to read: 

-  Clean your screen. 
-  Adjust screen brightness to your environment lighting conditions (quick setting 

from the notification panel). 

 

My mobile phone switches off by itself: 

-  Press the "On Off" 

key to bring it back on. 

-  Check the battery charge level. 

 

My mobile phone has a low level of autonomy: 

-  Make sure you respected the full charge timing (minimum 

4

 hours). 

-  To  increase  the  battery  life,  you  can  disable  Wi-Fi,  Bluetooth  and  GPS 

functions if you do not need them (quick setting from the notification panel). 

 
My mobile phone will not charge properly: 

-  Make sure that your battery is not completely discharged. 
-  Make sure charging is carried out under normal conditions (0°C +40°C) 
-  Check  that  the  battery  is  inserted.  It  must  be  inserted  before  plugging  in  the 

charger. 

-  Make sure you are using the battery and charger provided by KAPSYS. 
-  When abroad, check that the electrical current is compatible. 

 

My mobile phone will not connect to a network: 

-  Try connecting from another location. 
-  Verify the network coverage with your telephone service provider. 
-  Make sure the airplane mode is disabled. 
-  Check with your telephone service provider that your SIM card is valid. 
-  Try connecting at a later time if the network is overloaded. 
-  Remove and re-install the SIM card. 

 

The voice interface will not operate: 

-  If you are in speech-to-text mode, check your data connection (Wi-Fi, 3G). 
-  Incorrect use of the keyword or voice command (refer to page 25). 

 

 

Содержание SmartVision

Страница 1: ...SmartVision SmartVision LITE User Guide Rev 2 5 version SW 1454 1 SmartVision SmartVision Lite USER GUIDE...

Страница 2: ...ing voice over description of what is on your screen Kapten GPS 1 with voice control a magnifier feature with contrast filter panels NFC tags 1 web based assistance character recognition 1 etc it s al...

Страница 3: ...attery A 220 110V 5V USB mains charger A docking station for charging 1 A USB micro USB cable A lanyard Two stereo earphones with microphone and a push to talk button A protective case 1 This list of...

Страница 4: ...29 Home screen 30 The notification status bar 31 Applications 33 Favorites 34 Telephone 36 Messaging 42 E Mail 46 Settings 50 People 57 SOS Function 63 Kapten 1 65 Assistance 78 Calendar 80 Alarm Cloc...

Страница 5: ...se 4 control keys there are 3 easily recognizable Android recessed push buttons Menu on the left press to access the ongoing Menu Home in the middle press to go back to the Home screen any time Back o...

Страница 6: ...ge through dictation The mini USB port on top of the handset provides for connection to a PC or to a mains charger using the cable included in the box Bottom Connection terminals at the bottom of the...

Страница 7: ...ev 2 5 version SW 1454 7 Rear The emergency orange button is located on the back panel top left Push down this button to start an emergency instance On the right of this SOS button are found the camer...

Страница 8: ...a Mini SIM It is recommended to change the format of the SIM card rather than using an adapter Inserting the SIM Card 1 Turn the device upside down look for the notch at the bottom left and lift the...

Страница 9: ...de Rev 2 5 version SW 1454 9 The battery Inserting the battery 1 Insert first the bottom of the battery into the slots 2 Snap the battery into place 3 Put back the rear panel fitting the top part firs...

Страница 10: ...located in the top right bar at anytime to know how much charge is available in the battery You can also short press the control key and say clearly the keyword Battery level To charge the battery plu...

Страница 11: ...ne mode Explore by touch Screen off mode and configuration of the ringer To learn more about these different modes refer to chapter Settings and Accessibility Mode Please note The Screen off mode is o...

Страница 12: ...on To unlock the SIM Card and access the various functions in your SmartVision enter your PIN using the keypad then confirm with OK If you click on Dismiss from this screen you still have access to al...

Страница 13: ...essibility mode set by default on your SmartVision includes additional gesture commands which enable navigation between screens and interaction with your smartphone These commands are described in the...

Страница 14: ...nctuation marks and number key Hash Mark is used to insert a space The star key is used to switch a character in uppercase or lowercase Touchscreen interface By default Explore by touch is live in Sma...

Страница 15: ...ypad in the provided input field Make a long key press to get more options for the selected item context menu Scrolling a list Scroll up and down a displayed list by sliding your finger up and down wi...

Страница 16: ...ntrol key with another key the device will perform the following commands Press and hold the Hash Mark key and press 1 inform you about your smartphone s status time battery level current network stat...

Страница 17: ...short press on 3 copy the selected text Continuous press on Star key and short press on 4 moves the cursor one word to the left Continuous press on Star key and short press on 5 moves the cursor one w...

Страница 18: ...een How to browse and activate items on the screen move your finger about the screen The text to speech feature will tell you which item your finger is hovering over To activate this item press OK key...

Страница 19: ...e say Back Then press the OK key without removing your finger from the screen How to access the menu or the options for the active application place your finger on the screen slide it up then right wi...

Страница 20: ...n SW 1454 20 How to open the Notification status bar place your finger on the screen and slide it from left to right and down The voice over feature will indicate the status of your smartphone Wi Fi B...

Страница 21: ...alphabet to suit the content of SmartVision s input field Select the character to be entered by sliding your finger on the bottom virtual keypad and confirm the character by pressing the keypad OK ke...

Страница 22: ...e major asset of this smartphone The voice interface enables you to control fully your handset as well as to input text using the two options below Short press of the control key to browse the various...

Страница 23: ...screen reading for example an application name an item in a list Warning Screen reading of items that are not displayed on the screen is not possible Voice command A voice command is an audio instruct...

Страница 24: ...voice control key A beep sounds You are prompted to dictate a command 2 There are two possible commands Call Paul Thomas if this contact has been added to your People list Call Paul Thomas mobile if...

Страница 25: ...is it Gives the current time Date Gives the current date Keywords Gives the list of all the keywords currently enabled Battery level Gives the battery available charge Network status Gives the cellul...

Страница 26: ...one and vibration Activate silent mode Activates the vibration ring mode Activate meeting mode Deactivates the ringtone and vibration Activate outdoor mode Activates the ringtone to maximum volume Vol...

Страница 27: ...il writing web searching or voice dialling a phone number 1 When a text field is displayed the smartphone is ready for dictation mode 2 Press and hold the voice control key while dictating your text a...

Страница 28: ...connection speed is too low the service will not be available and you will get the following alert You are free to use the 3 interfaces on your SmartVision either separately or in turn You can start...

Страница 29: ...option An unexpected event occurs such as the phone going into screen off mode or receiving an incoming message Whilst navigating the screen with your finger the touched item is identified to you thro...

Страница 30: ...mail Messaging is an application for sending reading SMS MMS short message with multimedia attachments such as images photos or videos etc E Mail is an application for sending and receiving emails you...

Страница 31: ...icons located on top of the display Status icons are on the right and alert icons related to the various applications are on the left Please note you can check on the status of your SmartVision at any...

Страница 32: ...pper part of the notification panel These are from left to right Activate Deactivate Wi Fi connection Activate Deactivate Bluetooth Activate Deactivate GPS localisation Adjust display brightness Auto...

Страница 33: ...d followed by the application name You can re organise the applications into a grid format to do so press the Menu button and click on By matrix The list of pre installed applications on your SmartVis...

Страница 34: ...applications or the ones you use most frequently are stored Creating a favorite For example add the Calculator application into Favorites 1 From the home screen select Applications 2 Scroll the list...

Страница 35: ...click on the application to be removed press and hold the keypad OK key Click on Remove from favorite in the context menu then confirm deletion with Yes To organise your applications within the list...

Страница 36: ...cation main screen appears 2 You can either type your correspondent s number using your telephone keypad or retrieve a number from the People application a contact name from Favorite or from the call...

Страница 37: ...crophone Show the virtual keypad to key in digits when using an automated answering service for example The above options are also available using the Menu button Please note when the accessibility mo...

Страница 38: ...ed to direct access to SmartVision voicemail it may be preset by your telephone service provider depending on your contract and SIM Card The Settings option allows configure the Phone application spec...

Страница 39: ...You will be able to call back simply by selecting this number or contact from the History menu The missed call will also be shown on the home screen with a red bubble over the Phone icon and a message...

Страница 40: ...ysical keypad Call History The History menu stores calls recently made or received by you They are listed from newer to older This feature presents two advantages it keeps you informed of any call you...

Страница 41: ...s the C key of the keypad or press the Hang up icon to end the call You can also call back a missed call from the notification panel as follows Open the notification panel Select the missed call alert...

Страница 42: ...o send a message 1 From the Home screen click on the Messaging icon 2 Click on New Message on top of the screen 3 Several options are available to enter the recipient details type his her phone number...

Страница 43: ...the virtual keypad or speech to text press and hold the voice control key to dictate 6 When the entry is completed click on Send your message will be sent and a conversation is opened Please note if y...

Страница 44: ...rch of a message on your smartphone Settings Storage settings transfer your SMS to and from your SIM Card and set the storage capacity with a maximum number of SMS MMS Notification settings set an ale...

Страница 45: ...ad you wish in the list Sent and received messages are listed in chronological order from newer at the bottom the list to older going up and are colour coded to differentiate them Green messages are m...

Страница 46: ...m the home screen click on E Mail icon An account set up screen appears 1 Please enter your Email address 2 Enter your password 3 Click on Next 4 Then follow the instructions on the screen to set up y...

Страница 47: ...below 4 Click on Send when you have completed the message your Email is sent Additional available options To add an attachment to the email Photo Music File click on the attachment pictogram at the b...

Страница 48: ...account To access the Inbox and read your incoming emails click on the E Mail application from the Home screen or on the new email notification from the notification panel Click on the new email Email...

Страница 49: ...select all To delete the emails that have been checked press again Menu then Delete all selected Please note Multiple selection is automatically disabled after a deletion Managing email accounts You c...

Страница 50: ...ited 3 When all settings have been edited press the Home screen button to save your changes SmartVision settings are organised into categories such as SIM management manage the SIM Card settings Wi Fi...

Страница 51: ...Accessibility settings SmartVision includes options that let you personalize and adapt your Smartphone to meet your needs Go to Settings icon and click on Accessibility Kapsys Accessibility is the acc...

Страница 52: ...specific gesture commands for the visually impaired users Touch hold delay adjusts multi tap detection speed on the touchscreen Install web scripts authorises scripts to be installed on your web brows...

Страница 53: ...i networks appears 3 Choose the network you wish to connect to 4 If you wish to connect to a secure Wi Fi network please enter a password 5 Click on Connect an icon will appear in the status bar indic...

Страница 54: ...es 2 Select General 3 Select Voice call ringtone 4 Select to listen to a ringtone 5 Once your choice is made press the Menu button then click on Apply to save your change Please note to adjust the vol...

Страница 55: ...e Wi Fi Bluetooth cellular network etc To activate the Aeroplane mode press and hold the On Off key Main menu is displayed Select Aeroplane mode You will be notified that this mode is activated by the...

Страница 56: ...Wi Fi or 3G enabled to download the software update Because of important size of this update about 1GB we recommend to use the Wi Fi connection for downloading Please do not use SmartVision when the d...

Страница 57: ...ord appears 3 Fill in the details for the contact clicking on the relevant fields Photo Surname Name Telephone Email Address 4 When all fields are entered save your contact by pressing OK at the botto...

Страница 58: ...on LITE User Guide Rev 2 5 version SW 1454 58 Editing a contact 1 Scroll the list until you reach the contact to be edited select this contact 2 The contact s record is displayed 3 Press the Menu butt...

Страница 59: ...contact s record and access the relevant menu pressing the Menu button then click on Set ringtone Favorite Contact Favorite Contact is a very convenient function of your SmartVision It allows you to c...

Страница 60: ...lick on Menu From the list of options click on Search A search input box is displayed in the top bar Enter the first characters of the contact name you want search using the physical or virtual keypad...

Страница 61: ...fault in the SmartVision To view edit and use contacts from the SIM card it is necessary to import them previously in the internal memory of SmartVision 1 To import contacts from the SIM card to the i...

Страница 62: ...so select all the contacts from the SIM card via the Menu key then Select All Delete a Contact From the contacts list select the contact you want to delete Once the profile opens click and Menu and se...

Страница 63: ...e telephone network being unavailable Activating the SOS function This application is used to programme automatic sending of an alert such as a phone call or a message or both to one or several contac...

Страница 64: ...hone Numbers sets emergency numbers that you want to call or send an SMS to in an emergency Phone Call activates telephone calls to your emergency numbers Calls are made one by one in the order define...

Страница 65: ...r During a navigation session please respect the warnings described herein Whatever your travel mode navigation instructions given by the Kapten application should not free you from respecting the roa...

Страница 66: ...when you reach GPS settings menu and press the Back button to go back to Kapten application The Kapten application is started loading map data then the application main screen appears If you use it f...

Страница 67: ...less of the actual road network by giving you distance and direction related information with the cardinal direction to take and for how long Map Discovery used to read the map and move you virtually...

Страница 68: ...ame street name and then street number To enable this mode from the address input screen press and hold the voice control key to enter the address and release the key after it is entered Kapten will t...

Страница 69: ...list You can remove the list of your previous trips Please refer to the Parameters section to clear your list of recent trips Navigate to K TAG Select the category then the K Tag you want to navigate...

Страница 70: ...he screen In standard mode when screen reading is disabled use the up and down keys to read the various details on the screen In voice recognition mode you can use keywords of the Kapten application a...

Страница 71: ...oint of arrival in meters or kilometers Direction you need to take to get to your destination This information is expressed in hours using the clock position format from 1 to 12 hours based on your la...

Страница 72: ...tion screen As soon as the Free navigation option is enabled or disabled Kapten sends you a message of confirmation that this mode is active or inactive You can configure the Free navigation mode for...

Страница 73: ...a K Tag select one of the options below Current Position create a new K Tag using your current position New address create a new K Tag by entering an address Coordinates create a new K Tag by specifyi...

Страница 74: ...sh to assign a voice memo select Skip in this case the nearest postal address will be used as K Tag identification 2 Select the category you wish to assign this K Tag to Contact Hotel and restaurant T...

Страница 75: ...ords which are permanently operational when the application is active Generic keywords The following generic keywords are always active even when the navigation function is off Activate free navigatio...

Страница 76: ...ress the Menu button to access the options select the Parameters menu Settings are grouped by categories System lets you specify the system settings Pedestrian Navigation lets you specify the pedestri...

Страница 77: ...navigation settings P O I announcements selects and screens the P O I category to be announced when you get close K Tag announcements selects and screens the various K Tag categories to be announced...

Страница 78: ...equest assistance to send an assistance request message that contains your handset s connection information Remote access to SmartVision Once the message has been sent connection is established with t...

Страница 79: ...ssigned to SmartVision Back button Arrow keys are used to navigate through screens and menus on your SmartVision The mouse left button is used to select an item on the SmartVision s screen Click on th...

Страница 80: ...your preferences Please note if you wish to modify the display format of the calendar click on the top bar and choose between day week month or list of events formats Alarm Clock Select the Clock app...

Страница 81: ...ries all pictures and all videos Select an album to view its content Press the Menu button to access the various options of the album Capture picture lets you use the camera feature to take a picture...

Страница 82: ...eases or decreases the brightness level Key star freezes the screen Key 0 takes a picture and saves it to the gallery Key hash chooses from the 9 colour contrast levels available You can also access t...

Страница 83: ...to a recorded memo by selecting the Play option You may also Discard or Save it Lastly you can play back any of the voice memos recorded from the home screen after clicking on the List option You can...

Страница 84: ...options available in this application will let you assign either information or an action to an NFC Tag which can then be automatically executed when you read the TAG These options are Dial assigns a...

Страница 85: ...re mode is particularly useful for blind people The user is voice guided throughout the process of having the document detected and captured automatically 2 Camera mode allows to capture text document...

Страница 86: ...age and start the procedure over again from the beginning FM Radio SmartVision lets you listen to your preferred radio station Use the various keys to scan the various frequencies To save a preferred...

Страница 87: ...ins a built in lithium polymer battery To increase the battery life always charge it fully and do not charge the product in temperatures below 0 C 32 F or above 45 C 113 F Do not expose your product t...

Страница 88: ...close proximity to a heat source Cracked or broken devices or devices with visible signs of knocks Failure to respect the precautions for use accidents negligence misuse or use inconsistent with the i...

Страница 89: ...close you are from a network base station The use of accessories may affect SAR values SAR limits may vary according to test standards and information presentation requirements in application in diff...

Страница 90: ...rs or omissions contained herein or in the event of accidental or indirect loss or damage resulting from the product operation or from using this document Kapsys endeavours to continuously improve our...

Страница 91: ...sure you respected the full charge timing minimum 4 hours To increase the battery life you can disable Wi Fi Bluetooth and GPS functions if you do not need them quick setting from the notification pan...

Страница 92: ...on and connected to a network check for overloaded or unavailable network Make sure the airplane mode is disabled Call quality is poor You can adjust the volume while on a call using the volume up an...

Страница 93: ...o HSUPA HSDPA 3G o UMTS 3G o GSM 850 900 1800 1900 Wireless connectivity o Bluetooth 3 0 o WLAN IEEE 802 11 a b g n 2 5GHz 5GHz o NFC not available on SmartVision Lite Power consumption o Battery 200...

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