Appendix E
183
(i) Kaspersky Lab will provide you with the support services ("Support Services")
as defined below for a period of one year following:
(a) Payment of its then current support charge, and:
(b) Successful completion of the Support Services Subscription Form as
provided to you with this Agreement or as available on the Kaspersky Lab
website, which will require you to produce the Key Identification File which will
have been provided to you by Kaspersky Lab with this Agreement. It shall be at
the absolute discretion of Kaspersky Lab whether or not you have satisfied this
condition for the provision of Support Services.
(ii) Support Services will terminate unless renewed annually by payment of the
then-current annual support charge and by successful completion of the Support
Services Subscription Form again.
(iii) By completion of the Support Services Subscription Form you consent to the
terms of the Kaspersky Lab Privacy Policy, which is deposited on
ww.kaspersky.com/privacy, and you explicitly consent to the transfer of data to
other countries outside your own as set out in the Privacy Policy.
(iv) "Support Services" means:
(a) Daily updates of the anti-virus database;
(b) Free software updates, including version upgrades;
(c) Extended technical support via e-mail and phone hotline provided by Vendor
and/or Reseller;
(d) Virus detection and disinfection updates 24 hours per day.
4. Ownership Rights. The Software is protected by copyright laws. Kaspersky
Lab and its suppliers own and retain all rights, titles and interests in and to the
Software, including all copyrights, patents, trademarks and other intellectual
property rights therein. Your possession, installation, or use of the Software does
not transfer any title to the intellectual property in the Software to you, and you
will not acquire any rights to the Software except as expressly set forth in this
Agreement.
5. Confidentiality. You agree that the Software and the Documentation, including
the specific design and structure of individual programs and the Key Identification
File, constitute confidential proprietary information of Kaspersky Lab. You shall
not disclose, provide, or otherwise make available such confidential information
in any form to any third party without the prior written consent of Kaspersky Lab.
You shall implement reasonable security measures to protect such confidential
information, but without limitation to the foregoing shall use best endeavours to
maintain the security of the Key Identification File.
6. Limited Warranty.
