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After-sales Service
If the PRODUCT is malfunctioning, please see “Troubleshooting” page 13 to find possible
causes first.
Repair parts are retained for a minimum period of five (5) years after production cessation of
the PRODUCT.
This storage period of repair parts is considered as the period during which
KANOMAX can provide repair service.
For more information, please contact your sales representative. When you call, please have
the following information at hand:
(1) PRODUCT name;
(2) Model number;
(3) Serial number;
(4) Probe number;
(5) Description of Symptom, and;
(6) Date of purchase