4K HDMI Splitter 1x2
SP-1X2SL18G 9 KanexPro.com
6. Troubleshooting & Maintenance
Problems
Causes
Solutions
Color losing or no video
signal output in HDMI
display
The connecting cables may
not be connected correctly
or it may be broken.
Check whether the cables
are connected correctly
and in working condition.
The display is not
compatible with the present
output resolution.
Make sure the resolution of
the display(s) is compatible
with the present resolution.
No HDMI signal output in
SP-1X2SL18G while local
HDMI input is in normal
working state
The connecting cables may
not be connected correctly
or it may be broken.
Check whether the cables
are connected correctly
and in working condition.
Splash screen in output
devices
Poor quality of the
connecting cable
Change for another cable
of good quality.
Static becomes stronger
when connecting the video
connectors
Bad grounding
Check the grounding and
make sure it is connected
well.
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.
