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WARRANTY TERMS:
HEAVY DUTY diesel gen erators are covered by a two-year warranty from the date of purchase, which is
confirmed by record and seal of the seller in the warranty card. Warranty repair is carried out only if you have a
fully completed warranty card, the Buyer’s signature of acceptance of the warranty terms, as well as a document
supporting the purchase (cash receipt, sales slip or invoice). In the absence thereof, as well as in the event of errors
or corrections not authenticated by the seller’s seal or illegible inscriptions in the warranty card or tear-off coupon,
no warranty repair is carried out, no objections to quality are accepted and the warranty card is withdrawn by the
service center as invalid.
Within the warranty period, the product owner is entitled to free repair of the defective product due to defect
in workmanship or materials used in production. Warranty service can be carried out only in authorized service
centers specified in the warranty card or on the official importer’s website: www.ks-power.com.ua. The product is
accepted for repair clean and full. Product delivery for after-sales service shall be borne by the buyer.
WARRANTY DOES NOT APPLY:
• If the user has failed to comply with the instructions in this manual.
• If the product features damaged or missing identification stickers or labels, serial numbers, etc.
• If product malfunction was due to improper transportation, storage and maintenance.
• In case of mechanical damages (cracks, chips, impact and fall marks, deformation of housing, power cord,
plug or any other components), including those resulting from the freezing of water (ice formation), provided
there are foreign objects inside the unit.
• If the product has been improperly installed and connected to the mains supply or misused.
• If the claimed malfunction cannot be diagnosed or demonstrated.
• If proper operation of the product can be restored following cleaning from dust and dirt, appropriate
adjustment, maintenance, oil change, etc.
• If the product is used for business related purposes.
• If faults are detected which have been caused by product overload. Signs of overload are molten or discolored
parts as a result of high temperatures, damaged cylinder or piston surfaces, degraded piston rings or connecting
rod bushes.
• The warranty does not cover the failure of the product automatic voltage regulator due to careless handling
or mishandling.
• If faults are detected which have been caused by instability of the user’s power grid.
• If there are faults caused by contamination or fouling such as contamination of the fuel, oil or cooling system.
• If electrical cables or plugs show signs of mechanical or thermal damage.
• In the event of foreign liquids and objects, metal chips, etc. inside the product.
• If the malfunction resulted from the use of non-original spare parts and materials, oils, etc.
• If there are two or more faulty units that are not interconnected.
• If the damage was caused by natural factors such as dirt, dust, humidity, high or low temperature, natural
disasters.
• To quick-wear parts and components (spark plugs, nozzles, pulleys, filter and safety elements, batteries,
removable devices, belts, rubber seals, clutch springs, axles, manual starters, oils, gear).
• To preventive maintenance (cleaning, greasing, washing), installation and adjustment.
• If the product was tampered with, independently repaired or modified.
• In case of malfunctions resulting from normal wear and tear as a result of long-term use (end of life).
• If product operation was not stopped and continued after detecting a malfunction.
• Batteries supplied with equipment are covered by a warranty of three months.
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