I have lost the white QR Code sticker of the WiFi module.
You can scan the QR code located on the surface of the WiFi module.
I can't operate the air conditioning device remotely, the status is offline.
•
Make sure the power cord of the air conditioning unit is connected to
the power source.
•
The air conditioning unit didn't receive the command from the Nethome
Plus application, please try again.
•
If the WiFi signal disappears, move the modem/router closer to the air
conditioning unit.
•
The modem/router internet connection does not work.
•
Please disconnect the power of the air conditioning unit and reconnect
it.
When scanning the QR code I receive the following error message: “QR Code
is illegal!”.
Make sure you're scanning the right QR code sticker (the white one located in
the WiFi module box).
When I scan the QR code it doesn't show any progress.
The air conditioning unit is not in a "AP" condition. Unplug the unit's power
cord, wait for 10 seconds, reconnect it and press the "LED" button 7 times
repeatedly untill the "AP" indication blinks. Then restart the installation process
from the beginning.
I forgot my password.
In the initial screen of the Nethome Plus application select (right down) “Forgot
Password?” and then select “Send retrieve password email”.
I haven't received the confirmation mail for the "Create my account".
In the initial screen of the Nethome Plus application select (right down) “Forgot
Password?” and then select “Resend Activation email”.
Check if you have received the mail as a junk (SPAM folder).
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