Kaba Access Control warrants the E-Plex 5000 to be
free from defects in material and workmanship under
normal use and service for a period of three (3) years
from initial installation date. Kaba Access Control will
repair or replace, at our discretion, E-Plex 5000 Locks found by Kaba
Access Control analysis to be defective during this period. Our only
liability, whether in tort or in contract, under this warranty is to repair or
replace products that are returned to Kaba Access Control within the
three (3) year warranty period.
This warranty is in lieu of and not in addition to any other warranty or
condition, express or implied, including without limitation merchantability,
fitness for purpose or absence of latent defects.
ATTENTION: This warranty does not cover problems arising out of
improper installation, neglect or misuse. All warranties implied or written
will be null and void if the lock is not installed properly and / or if any
supplied component part is substituted with a foreign part. If the lock is
used with a wall bumper, the warranty is null and void. If a doorstop is
required, we recommend the use of a floor secured stop.
The environment and conditions of use determine the life of finishes
on Kaba Access Control products. Finishes on Kaba Access Control
products are subject to change due to wear and environmental
corrosion. Kaba Access Control cannot be held responsible for the
deterioration of finishes.
Authorization to Return Goods
Returned merchandise will not be accepted without prior approval.
Approvals and Returned Goods Authorization Numbers (RGA Numbers)
for the E-Plex 5000 are available through our Customer Service depart-
ment in Winston-Salem, NC (800) 849-8324.
The serial number of a
lock is required to obtain this RGA Number. The issuance of an RGA
does not imply that a credit or replacement will be issued.
The RGA number must be included on the address label when material
is returned to the factory. All component parts including latches and
strikes (even if not inoperative) must be included in the package with
return. All merchandise must be returned prepaid and properly packaged
to the address indicated.
E-PLEX™ 5000 LIMITED WARRANTY
