K9 SAPPHIRE, Руководство пользователя, Страница: 10 / 11

FAULT FINDING GUIDE
Q. The Green light on the Collar Keeps Flashing
A 1. This is normal, this means that the collar is in active mode and is alert. When
the green light stops flashing is means that the collar has gone into standby mode.
So when your dog sleeps the collar sleeps, when your dog is awake the collar is
awake.
Q. When and How often do I charge the Collar
A 1. We recommend that you charge the collar once a week try to do it at play time
the same time every week and you will know that your collar will always be ready and
able. You can use your computer, laptop USB port or any USB charger like your
Mobile Phone Charger.
Q. The Collar Just Keeps Going Off
A 1. The sensitivity is set too high… adjust the sensitivity by pressing the S button
and reduce the sensitivity level by one. Refer to the chart on Page 5.
A 2 The Collar is not tight enough, You should be able to slide just one finger under
the collar, It may seem tight to you and you may think that it is uncomfortable for your
dog, its Ok to think that.. Because the collar works of the air between the collar and
your dogs throat… As your dog barks his throat will go in and out pushing air into the
small hole at the back of the collar this is what will activate the bark collar. If the
collar is not tight enough then the air will not get pushed in…. So why does it keep
going off… because the collar is moving towards the throat and closing that gap
thereby triggering the collar..
Q. . My Dog Shakes his Head and the Collar Goes Off
A. Did You Follow the Guidelines in the Video “How to Use Your Our K9 Vibration
Collar Correctly” About NOT turning the collar for One to Two Days BEFORE Your Start
Training? Because the Collar Feels Unusual to Your Dog They Will Keep Shaking Their
Heads and scratching forcing the Collar to Activate…
If You Have Followed the Guidelines Now Check That the Collar is not too loose…
Tighten the Collar. The Collar Should Not Move…
Please remember that it is Air Pressure that Activates the Collar So a Loose Collar
Being Shaken Will Activate.
Note.. Dogs normally shake their heads when they have an ear infection or something
troubling them. Please keep a careful eye on them and if needed Seek Medical Help..
If the shaking starts with the head and continues all the way down the body that is
quite different..
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