21
Troubleshooting
If you are having a problem with your System, check this list for a possible solution before calling for service.
General
The power does not come on.
\
The power plug is not inserted securely. Plug it in
securely.
Adjustments or settings are suddenly canceled
before you finish.
\
There is a time limit. Repeat the procedure again.
Operations are disabled.
\
The built-in microprocessor may malfunction due to
external electrical interference. Unplug the power
cord and plug it back in.
Unable to operate the System from the remote
control.
\
The path between the remote control and the
remote sensor on the System is blocked.
\
The batteries of the remote control are exhausted.
No sound can be heard.
\
The speaker connections are incorrect or loose.
\
Headphones are connected.
The System does not work properly.
\
Many functions of this System are performed by
microcomputers. If pressing a button does not result
in the normal action, disconnect the power cord from
the wall outlet, wait for a while, and connect the cord
again.
Disc/USB Mass Storage Class Device
Operations
The disc does not play.
\
The disc is placed upside down. Place the disc with
the label side facing up.
\
The disc is recorded with “packet writing (UDF file
system).” It cannot be played. Check the files you want
to play back.
The USB mass storage class device does not play.
\
The USB mass storage class device is not connected
properly.
MP3/WMA groups and tracks are not played back as
you expect.
\
The playing order was determined when the groups
and tracks were recorded. It depends on the writing
application.
The sound is discontinuous.
\
The disc is scratched or dirty.
\
MP3/WMA files have not been properly copied onto
the USB mass storage class device.
The USB mass storage class device’s sound stops.
\
Noise and static electricity may stop the sound. In this
case, disconnect then connect the USB mass storage
class device again after turning off the System.
The disc tray does not open or close.
\
The power cord is not plugged in.
\
Disc ejection is prohibited (see page 8).
Radio Operations
Hard to listen to broadcasts because of noise.
\
Antenna connections are incorrect or loose.
\
The AM loop antenna is too close to the System.
\
The FM antenna is not properly extended or
positioned.
Cannot receive an ensemble.
\
Your area is not covered by the ensemble.
\
The DAB antenna is not properly extended or
positioned. Adjust the antenna and try the ensemble
scanning again.
\
Connect an active antenna (see page 4).
iPod Operations
iPod is not turned on.
\
The iPod is not connected properly.
iPod does not play though “CONNECT” appears on
the main display.
\
The battery of the iPod is empty. Leave the iPod
connected for more than 10 minutes.
iPod is not played back from the System.
\
The iPod battery charge function is activated.
\
The iPod is not compatible with the System. Check
the compatibility on the list on page 14.
iPod is not charged.
\
The source is not iPOD.
\
The System is in Save Mode.
\
The iPod battery charge function is deactivated.
Timer Operations
The Daily Timer does not work.
\
The System was already turned on when the on-time
came. The Timer starts working only when the System
is turned off.
\
The iPod battery is not charged through the iPod
terminal when iPOD is selected as the playback
source.
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