8 Display messages
31
Message
Cause/Result
Action
‘Spout is not fitted’
The cover of the dual spout has not
been fitted�
T
Correctly fit the cover of the dual
spout�
Messages in the Cockpit
Message
Cause/Result
Action
The filter symbol
$
lights up red�
‘Change the filter’
The filter cartridge no
longer works�
T
Replace the CLEARYL Smart filter cartridge (see
chapter 7 ‘Maintenance – Inserting/changing the
filter’)�
‘Clean’
The GIGA is prompting
you to clean it�
T
Perform cleaning (see chapter 7 ‘Maintenance –
Cleaning the machine’)�
‘Descale’
The GIGA is prompting
you to descale it�
T
Perform descaling (see chapter 7 ‘Maintenance –
Descaling the machine ’)�
‘Clean the milk
system’
The GIGA prompts you
to clean the milk system�
T
Perform milk system cleaning (see chapter 7
‘Maintenance – Cleaning the milk system’)�
9 Troubleshooting
Problem
Cause/Result
Action
Insufficient foam is
produced when the milk
is frothed or milk sprays
from the dual spout�
The dual spout is dirty�
T
Make sure the cover of the dual spout is
correctly fitted�
T
Clean the milk system in the dual spout
(see chapter 7 ‘Maintenance – Cleaning
the milk system’)�
T
Dismantle and rinse the dual spout (see
chapter 7 ‘Maintenance – Dismantling
and rinsing the dual spout’)�
The milk and milk foam
temperature is set too
high�
T
Set a lower milk and milk foam
temperature for the product�
With specialty coffees
with a finer grinder
setting, the coffee only
flows in drips�
The coffee has been
ground too finely and is
blocking the system�
T
If possible, set the consistency of grind
for the specialty coffee 1–2 levels coarser
(see chapter 4 ‘Preparation – Adjusting
the product settings’)�
There is dry ground
coffee behind the coffee
grounds container�
The beans used are
resulting in an above-
average volume of
ground coffee�
T
Reduce the coffee strength or choose a
finer grinder setting�
