Problem
Possible cause
Remedy
The display does not show
the time during the off sta‐
tus.
The display is deactivated.
Touch and
at the
same time to activate the
display again.
It takes too long to cook the
dishes or they cook too
quickly.
The temperature is too low
or too high.
Adjust the temperature if
necessary. Follow the ad‐
vice in the user manual.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
The display shows "C3".
The cleaning function does
not operate. You did not fully
close the door, or the door
lock is defective.
Fully close the door.
The display shows "F102".
• You did not fully close
the door.
• The door lock is defec‐
tive.
• Fully close the door.
• Deactivate the oven with
the house fuse or the
safety switch in the fuse
box and activate it again.
• If the display shows
"F102" again, contact the
Customer Care Depart‐
ment.
The display shows an error
code that is not in this table.
There is an electrical fault.
• Deactivate the oven with
the house fuse or the
safety switch in the fuse
box and activate it again.
• If the display shows the
error code again, contact
the Customer Care De‐
partment.
The appliance is activated
and does not heat up. The
fan does not operate. The
display shows "Demo".
The demo mode is activa‐
ted.
Refer to "Using the settings
menu" in "Additional func‐
tions" chapter.
Service data
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
on the front frame of the appliance cavity.
Do not remove the rating plate from the
appliance cavity.
32
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