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CHAPTER 9

Customer Support

•

Contacting JTAC Regarding WLA532 Access Point Parts on page 51

Contacting JTAC Regarding WLA532 Access Point Parts

If you receive your WLA532 access point installation kit with any incorrect or damaged
parts or if parts are missing from the kit, contact Juniper Networks at

http://www.juniper.net

. If possible, retain the carton, including the original packing

materials. Use them to repack the product if you need to return it. Refer to the following
checklist to ensure you have received a complete installation kit.

The WLA532 access point installation kit includes:

•

One WLA532 access point

•

One ceiling-mount bracket

•

Mounting template

•

WLA532 Access Point Quick Start Guide

NOTE:

You can order a junction box wall-mount kit separately.

Related

Documentation

•

Installing the WLA532 Access Point on a Suspended Ceiling Rail on page 33

•

Installing the WLA532 Access Point on the Wall Using Hardware Kits on page 36

51

Copyright © 2012, Juniper Networks, Inc.

Содержание 5712505624227

Страница 1: ...WLA Series WLA532 Access Point Hardware Documentation Published 2012 03 14 Revision 2 Copyright 2012 Juniper Networks Inc ...

Страница 2: ...mmunications Inc copyright 1996 1997 Maker Communications Inc Juniper Networks Junos Steel Belted Radius NetScreen and ScreenOS are registered trademarks of Juniper Networks Inc in the United States and other countries The Juniper Networks Logo the Junos logo and JunosE are trademarks of Juniper Networks Inc All other trademarks service marks registered trademarks or registered service marks are t...

Страница 3: ...Series Access Points 5 Status LEDs on WLA532 Access Points 6 Chapter 2 Ethernet Ports and Connectors 9 Ethernet Connections for WLA532 Access Points 9 PoE Information for WLA532 Access Points 9 Chapter 3 Technical and Mechanical Specifications 11 Technical Physical and Radio Specifications for WLA532 Access Points 11 802 11 a b g n Features 11 Ceiling and Wall Mounting 12 Physical and Compliance S...

Страница 4: ...Chapter 7 Installing and Connecting the Access Point 33 Installing the WLA532 Access Point on a Suspended Ceiling Rail 33 Installing the WLA532 Access Point on the Wall Using Hardware Kits 36 WLA BRKT WALL Wall Mount Kit Faceplate and Wall Mount Bracket Standard Hardware 37 WLA GNGWLBX ADP EU Kit European Faceplate Standard Hardware 43 WLA GNGWLBX ADP NA Kit North American Faceplate Standard Hardw...

Страница 5: ...e Access Point 36 Figure 11 Locking the Access Point onto the Ceiling Tile 36 Figure 12 WLA BRKT WALL Kit Wall Mount Bracket Kit Hardware 37 Figure 13 Wall Mount Bracket Dimensions WLA BRKT WALL 38 Figure 14 Use the Provided Template to Install Wall Anchors 39 Figure 15 Pull the Category 5 Cable Through the Wall Bracket 40 Figure 16 Use M3 or 6 32 Wall Anchors to Secure the Bracket to Anchors 40 F...

Страница 6: ...Copyright 2012 Juniper Networks Inc vi WLA532 Access Point Hardware Documentation ...

Страница 7: ...nts 5 Table 2 Status LEDs on WLA532 Access Points 7 Chapter 3 Technical and Mechanical Specifications 11 Table 3 Mechanical and Compliance Specification for WLA532 12 Table 4 Radio Specifications for the WLA532 Access Point 14 Table 5 2 4 GHz Radio Receive Sensitivities 15 Table 6 5 GHz Radio Receive Sensitivities 15 vii Copyright 2012 Juniper Networks Inc ...

Страница 8: ...Copyright 2012 Juniper Networks Inc viii WLA532 Access Point Hardware Documentation ...

Страница 9: ...ns for configuring and managing the system through the MSS CLI Mobility System Software Configuration Guide Instructions for performing basic setup of secure 802 1X and guest Web AAA access for configuring a Mobility Domain for roaming and for accessing a sample network plan in RingMaster for advanced configuration and management Mobility System Software Quick Start Guide What s new version compat...

Страница 10: ...result in loss of data or hardware damage Caution Alerts you to the risk of personal injury or death Warning Alerts you to the risk of personal injury from a laser Laser warning Documentation Feedback We encourage you to provide feedback comments and suggestions so that we can improve the documentation Send e mail to techpubs comments juniper net with the following Document URL or title Page numbe...

Страница 11: ...n http www juniper net techpubs Find solutions and answer questions using our Knowledge Base http kb juniper net Download the latest versions of software and review release notes http www juniper net customers csc software Search technical bulletins for relevant hardware and software notifications https www juniper net alerts Join and participate in the Juniper Networks Community Forum http www ju...

Страница 12: ...Copyright 2012 Juniper Networks Inc xii WLA532 Access Point Hardware Documentation ...

Страница 13: ...1 Access Point Overview and Components WLA532 Access Point Overview on page 3 Ethernet Ports and Connectors on page 9 Technical and Mechanical Specifications on page 11 1 Copyright 2012 Juniper Networks Inc ...

Страница 14: ...Copyright 2012 Juniper Networks Inc 2 WLA532 Access Point Hardware Documentation ...

Страница 15: ...terprise customers such as those in business healthcare and education with 802 11n based wireless LAN access in high density deployments The device is a compact hexagon shaped access point see Figure 1 on page 3 with dual radios with multiple input multiple output MIMO supporting up to three spatial streams on each radio Figure 1 WLA532 Access Point NOTE The WLA532 access point requires only hardw...

Страница 16: ...ature with 3 spatial stream SS rates 2 spatial stream rates and 1 spatial stream rates The access point supports 3 SS 2 SS and 1 SS rates and provides and full support for rate adaptation with 3 SS clients Physical Characteristics of the Access Point Physical characteristics of the access point include One 2 4 GHz radio One 2 4 GHz IEEE 802 11ng radio that supports 3x3 spatial streams and is backw...

Страница 17: ...C addresses and supports up to 32 service set identifiers SSIDs with one MAC address assigned to each SSID as a basic service set identification BSSID The access point MAC address block is listed on a label on the back of the access point If the access point is already deployed and running on the network you can display MAC address assignments by using the show ap status command in the Mobility Sy...

Страница 18: ...e 2 4 GHz radio end in even numbers The first BSSID is equal to the access point base MAC address The next BSSID is equal to the access point base MAC address 2 and so on 2 4 GHz radio and SSID MAC addresses Related Documentation Requirements and Specifications for 2 4 GHz Radios on WLA532 Access Points on page 25 Requirements and Specifications for 5 GHz Radios on WLA532 Access Points on page 25 ...

Страница 19: ...Green flashing Nonassociated client is sending or receiving traffic Yellow flashing Radio is unable to transmit data the problem can occur due to any of the following Excessive interference is preventing the sending of beacons The radio has failed Green and yellow alternating Radio is disabled or is in sentry mode Yellow solid No radio is present or if a radio is present and enabled no clients are...

Страница 20: ...Copyright 2012 Juniper Networks Inc 8 WLA532 Access Point Hardware Documentation ...

Страница 21: ...ntroller or to a Juniper Networks switch in the network The access point uses only Power over Ethernet PoE IEEE 802 3af It can also receive PoE power from PoE capables witches or other Juniper Networks switches that support PoE NOTE The access points do not support daisy chain configurations Do not connect one access point to another access point Related Documentation Connecting the Access Point t...

Страница 22: ...Related Documentation Ethernet Connections for WLA532 Access Points on page 9 Copyright 2012 Juniper Networks Inc 10 WLA532 Access Point Hardware Documentation ...

Страница 23: ...ing conforms with FCC radio frequency exposure limits for dipole antennae such as those used in the access point 802 11 a b g n Features The WLA532 access point supports High performance 11 Mbps 802 11b 54 Mbps 802 11a g or 450 Mbps 802 11n data rates Wi Fi WPA certificated interoperability WFA WMM and WMM power save UAPSD WPA and WPA2 personal or enterprise with TKIP AES EAP methods such as TLS a...

Страница 24: ...liance Specifications The mechanical and compliance specifications for the WLA532 access point are listed in Table 3 on page 12 Table 3 Mechanical and Compliance Specification for WLA532 Description Specification Length 5 71 in 14 5 cm Width 5 37 in 13 65 cm Height 2 11 in 5 35 cm Size Without mounting bracket 13 87 ounces 393 2 grams Weight 631 cm 3 Volume 32 F through 122 F 0 C through 50 C Oper...

Страница 25: ...it Ethernet IEEE 802 3af Power over Ethernet IEEE 802 3at Power over Ethernet IEEE 802 3az Energy Efficient Ethernet Standards compliance CAN CSA C22 2 No 60950 1 Information Technology Equipment UL 60950 1 2nd Ed Information Technology Equipment EN 60950 1 Information Technology Equipment IEC 60950 1 Information Technology Equipment Safety All country deviations EN 60601 1 1 General Safety for me...

Страница 26: ...d AES 40 bit 104 bit Wired Equivalent Privacy WEP Encryption Power save mode supported Transmit power control in 1 dBm increments Supports up to 50 clients per radio NOTE This number may vary with the state of RF environment and types of clients Supports Dynamic Frequency Selection General Radio Specifications The radio specifications for the WLA532 access point are listed in Table 4 on page 14 Ta...

Страница 27: ...h HT20 and HT40 MCS0 data rate for both 2 4 GHz and 5 GHz 12 dBm transmit power per chain 50 mW combined 3 stream output power at both HT20 and HT40 MCS23 rate for both 2 4 GHz and 5 GHz Transmit power Table 5 2 4 GHz Radio Receive Sensitivities 2 4 GHz Radio Receive Sensitivities in dBm HT 20 Legacy g Legacy b MCS23 MCS16 MCS15 MCS8 MCS7 MCS0 54 Mbps 6 Mbps 11 Mbps 1 Mbps 75 94 77 94 79 95 83 95 ...

Страница 28: ...Copyright 2012 Juniper Networks Inc 16 WLA532 Access Point Hardware Documentation ...

Страница 29: ...PART 2 Planning Safety and Standards for Access Point Installation Planning Guidelines and Safety Standards on page 19 17 Copyright 2012 Juniper Networks Inc ...

Страница 30: ...Copyright 2012 Juniper Networks Inc 18 WLA532 Access Point Hardware Documentation ...

Страница 31: ...network plan and the WLA work order generated from RingMaster provide the following information about WLA installation and configuration Number of WLAs required for adequate WLAN capacity in each coverage area Details of installation location for each WLA Settings for all WLAs in the WLAN After you have created the plan and reviewed it you can arrange for the WLAN installation System administrator...

Страница 32: ...read Spectrum Transmitters specifies a safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC certified equipment When used with the proper antennas shipped in the product Juniper Networks WLA Series Access Point products meet the uncontrolled environmental limits found in OET 65 and ANSI C95 1 1991 Proper installation of the access point according to the instr...

Страница 33: ...e band of operation under all conditions of normal operation as specified in the user manual Translation Class B Broadcasting Communication Equipment for Home Use As electromagnetic wave equipment for home use Class B this equipment is intended mainly for home use and may be used in all areas of the home Changes or modifications to this unit not expressly approved by the party responsible for comp...

Страница 34: ...cy range this device is restricted to indoor use to reduce the potential for harmful interference with co channel mobile satellite systems Complies with the Class B limits for radio noise emissions as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of Industry Canada Cet apareil numerique de la classe B respecte toutes les exigencies du Reglement sur le m...

Страница 35: ...PART 3 Requirements and Certifications Requirements and Specifications on page 25 Certifications for the Access Point on page 29 23 Copyright 2012 Juniper Networks Inc ...

Страница 36: ...Copyright 2012 Juniper Networks Inc 24 WLA532 Access Point Hardware Documentation ...

Страница 37: ...32 access point contains one vertically polarized and two horizontally polarized single band 2 4 GHz antennas with 5 degree down tilt on the antenna patterns with respect to the vertical axis and an omnidirectional pattern with respect to the horizontal axis These polarity diversity antennas maximize the MIMO performance for the access point mounting positions Related Documentation Requirements an...

Страница 38: ...nternal multiple input multiple output MIMO antennas with three antennas for each of the access point s two radios The antennas support spacial polarity and pattern diversity as well as cross chain and cross band isolations for maximum performance The antennas provide a maximum gain of 3 dBi at 2 4 GHz throughput and 5 dBi at 5 GHz throughput This topic provides graphical depictions of radiation p...

Страница 39: ... the outer edges of the access point with a 5 degree downtilt Figure 5 Vertical Plane Radiation Pattern 5 Degree Downtilt for a Ceiling Mounted Access Point Related Documentation Requirements and Specifications for 2 4 GHz Radios on WLA532 Access Points on page 25 Requirements and Specifications for 5 GHz Radios on WLA532 Access Points on page 25 27 Copyright 2012 Juniper Networks Inc Chapter 5 Re...

Страница 40: ...Copyright 2012 Juniper Networks Inc 28 WLA532 Access Point Hardware Documentation ...

Страница 41: ...15 Radio Frequency Devices Class B EN 55022 EMC Radiated Standard Class B EN 55024 EMC Immunity Standard Class B EN 300 386 EMC and Radio Spectrum Matters Telcom EN 60601 1 2 EMC for medical electrical equipment EMC Directive 2004 108 EC Related Documentation Radio Certifications for the WLA532 Access Point on page 29 Radio Certifications for the WLA532 Access Point For a complete list of safety w...

Страница 42: ... Spectrum Matters 2 4 GHz wideband and 5 GHz RLAN EN 301 893 Broadband Radio Access Networks 5 GHz RLAN R TTE Directive 1995 5 EC Various Country Specific Radio Regulations and World Markings Related Documentation General Safety Standards and Agencies for Access Points on page 19 Copyright 2012 Juniper Networks Inc 30 WLA532 Access Point Hardware Documentation ...

Страница 43: ...ng Connecting and Verifying the Access Point Installing and Connecting the Access Point on page 33 Verifying the Health of the Access Point on page 49 Customer Support on page 51 31 Copyright 2012 Juniper Networks Inc ...

Страница 44: ...Copyright 2012 Juniper Networks Inc 32 WLA532 Access Point Hardware Documentation ...

Страница 45: ...niper net techpubs The WLA532 access point package includes a bracket for mounting the access point to a recessed 9 16 inch or 15 16 inch T ceiling tile rail Ensure that you have the following parts and tools available to install the access point Ceiling mount bracket provided Category 5 cable installed not provided Mounting template provided Box cutter or similar tool to cut ceiling tiles not pro...

Страница 46: ...igure 6 Opening the Ceiling Bracket Clips 5 If the bracket is closed open the snaps by pressing in and up with your thumbs on both sides of the snaps on the bottom of the bracket see Figure 7 on page 34 until it is fully open Figure 7 Opening the Ceiling Bracket Snaps 6 With the bracket clips fully extended align the clips with the rail and hook the clips around the top sides of the rail Push in o...

Страница 47: ... access point clicks into place Be sure the access point is seated correctly in the bracket by gently pulling down on the access point Figure 9 Aligning the Access Point with the Ceiling Bracket 9 If the access point is not properly secured press on the release button on the top of the bracket to unlock the access point see Figure 10 on page 36 Realign the access point making sure the cable is sti...

Страница 48: ...vided with the security kit see Figure 11 on page 36 Do not overtighten the screw Figure 11 Locking the Access Point onto the Ceiling Tile Related Documentation Installing the WLA532 Access Point on the Wall Using Hardware Kits on page 36 Installing the WLA532 Access Point on the Wall Using Hardware Kits The primary method of installing the WLA532 access point is mounting it on the ceiling however...

Страница 49: ...LL Wall Mount Kit Faceplate and Wall Mount Bracket Standard Hardware You can purchase the wall mount WLA BRKT WALL kit see Figure 12 on page 37 that includes a wall mount bracket a standard faceplate and two flat tip flat head screws at https www juniper net customers support Figure 12 WLA BRKT WALL Kit Wall Mount Bracket Kit Hardware Ensure that you have the following parts and tools available to...

Страница 50: ...98mm Wall bracket mount hole diameter 3 96mm Two flat tip flat head screws See item b in Figure 12 on page 37 provided in the WLA BRKT WALL kit Faceplate See item c in Figure 12 on page 37 provided in the WLA BRKT WALL kit Flat head screwdriver not provided Category 5 cable installed not provided Two M3 or 6 32 wall anchors not provided Wall mount template part number 530 043682 provided in the WL...

Страница 51: ...l the wall anchors not included in the WLA BRKT WALL kit Figure 14 Use the Provided Template to Install Wall Anchors 2 Hold the wall mount bracket centered over the wall anchors and pull the installed Category 5 cable through the wall mount bracket see Figure 15 on page 40 39 Copyright 2012 Juniper Networks Inc Chapter 7 Installing and Connecting the Access Point ...

Страница 52: ...re 16 on page 40 Figure 16 Use M3 or 6 32 Wall Anchors to Secure the Bracket to Anchors 4 Align the faceplate with the installed wall mount bracket and secure the faceplate using the two provided flat tip screws and the screwdriver see Figure 17 on page 41 Copyright 2012 Juniper Networks Inc 40 WLA532 Access Point Hardware Documentation ...

Страница 53: ...in the bracket by gently pulling up the access point and then pushing it down Figure 18 Align the Access Point with the Bracket and Push Down 7 If the access point is not properly secured press the release button on the bottom of the bracket to release the device see Figure 19 on page 42 Realign the unit making sure the cable is still connected and push down until the access point clicks securely ...

Страница 54: ...n unlock and move the access point Never use a power tool to insert or remove the security screw 8 To lock the access point into place secure the security screw in through the release button by using the tool provided with the security kit see Figure 20 on page 42 Do not overtighten the screw Figure 20 Secure the Access Point with the Security Screw and Tool Copyright 2012 Juniper Networks Inc 42 ...

Страница 55: ...n existing wall outlet box Figure21 WLA GNGWLBX ADP EUKit EUFaceplateStandardHardware The EU faceplate included in the kit covers the wall box and cables and has a minimum extension plastic body that conforms to the EU faceplate standard see Figure 22 on page 43 Figure 22 EU Faceplate Dimensions Figure 22 on page 43 and Figure 23 on page 44 show the dimensions of the installed WLA532 on the EU sta...

Страница 56: ...the cable is still connected and push down until the access point clicks securely into place NOTE We recommend that you use the optional security kit separately orderable to secure the access point The kit includes a special tool and a security screw Be sure that you retain the tool so that you can unlock and move the access point Never use a power tool to insert or remove the security screw 6 To ...

Страница 57: ... the kit covers the wall box and cables and has a minimum extension plastic body that is meant to conform to the NA faceplate standard see Figure 25 on page 45 Figure 25 NA Wall Mount Bracket Dimensions 45 Copyright 2012 Juniper Networks Inc Chapter 7 Installing and Connecting the Access Point ...

Страница 58: ...e Figure 26 on page 46 that has an installed Category 5 cable Figure 26 NA Standard Outlet Box 2 Secure the faceplate to the outlet box using the two provided 6 32 flat head flat tip screws and a screwdriver see Figure 27 on page 47 Copyright 2012 Juniper Networks Inc 46 WLA532 Access Point Hardware Documentation ...

Страница 59: ...clicks securely into place NOTE We recommend that you use the optional security kit separately orderable to secure the access point The kit includes a special tool and a security screw Be sure that you retain the tool so that you can unlock and move the access point Never use a power tool to insert or remove the security screw 6 To lock the access point into place secure the security screw in thro...

Страница 60: ... the access point LED for the port on the controller and verify that the link is activated The link is activated if the LED is green and glowing steadily To configure the access point connection use the RingMaster GUI or the Mobility System Software CLI If you are installing the access point in a wireless LAN mesh or wireless bridge configuration you must configure the access point before deployin...

Страница 61: ...ected to the access point you can verify the access point status by observing the health LED The health or STAT LED indicates whether the access point is operational If the LED is green and glowing steadily the access point has booted successfully by the wireless LAN controller WLC and is operational If the LED is not steadily glowing green contact the system administrator for the WLC Related Docu...

Страница 62: ...Copyright 2012 Juniper Networks Inc 50 WLA532 Access Point Hardware Documentation ...

Страница 63: ...materials Use them to repack the product if you need to return it Refer to the following checklist to ensure you have received a complete installation kit The WLA532 access point installation kit includes One WLA532 access point One ceiling mount bracket Mounting template WLA532 Access Point Quick Start Guide NOTE You can order a junction box wall mount kit separately Related Documentation Install...

Страница 64: ...Copyright 2012 Juniper Networks Inc 52 WLA532 Access Point Hardware Documentation ...

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