TROUBLE SHOOTING
The JG11 is well designed and constructed. Every JG11 is submitted to a full functional test
before being shipped by Juice Goose. It requires neither maintenance nor adjustment. It is
unlikely to malfunction. However, there are potential events to note:
The JG11 will not come on or turns itself off.
a
. Check the status of the power supplied to the unit. Use a voltage meter and/or polarity
tester to examine the status of incoming power.
b
. Check that the circuit breaker is not tripped and that the current load on the unit does not
exceed its rated 20 amp capacity. If the breaker is tripped, remove sufficient current load to
reduce the total to no more than 20 amps, wait approximately 30 seconds after the tripping.
Turn the power switch/circuit breaker back on.
NOTE: If necessary, in order to turn off the JG11, the power cord to the JG11 can be un-
plugged from the wall or other power source.
If an observed problem can not be remedied, particularly if the problem seems severe or
dangerous, discontinue use of the JG11 and contact Juice Goose directly.
REPAIR
Should your product need service contact Juice Goose for assistance and authorization to
return the unit. PLEASE NOTE: a return authorization number is required in order for the
service personnel to correctly and promptly identify, repair and return your unit.
You may obtain a Return Authorization Number by calling: 713-772-1404 or sending email
to [email protected].
