TROPO SETUP: TROUBLE SHOOTING
TROPO SETUP: TROUBLE SHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Bicycle has reduced range
and/or speed
•
Low batteries
•
Faulty or old batteries
•
Low tyre pressure
•
Brakes dragging against rim
•
Riding in hilly terrain, headwind,
etc.
•
Charge batteries for
recommended time
•
Replace batteries
•
Inflate tyres to
recommended pressure
•
Adjust brakes and/or rim
•
Reduce range to be
expected in these types of
terrain and/or weather
conditions
Hub motor makes a “clicking”
noise and has reduce power
an/or shuts off
•
Low batteries
•
Damaged planetary gears
•
Charge batteries for
recommended time
•
Replace hub motor/wheel
No power when the switch is
turned “ON”
•
Blown fuse
•
Loose connectors
•
Broken wire
•
Faulty switch
•
Faulty controller
•
Replace fuse
•
Check all connectors
•
Inspect all wires for damage
•
Replace switch and retest
•
Replace controller and retest
Bicycle operates OK but
battery gauge does not light up
•
Loose connectors
•
Damaged wires
•
Faulty battery gauge
•
Check throttle and/or
battery gauge connectors
•
Inspect all wires
•
Replace battery gauge
Battery gauge lights up but
bicycle does not operate
•
Faulty brake inhibitor
•
Loose motor wire connector
•
Replace brake inhibitor(s)
and retest
•
Check motor wire connector
Bicycle runs at full speed
without pedaling
•
Faulty sensor
•
Faulty throttle
•
Faulty controller
•
Replace sensor and retest
•
Replace throttle and retest
•
Replace controller and retest
Battery indicates full charge
when tested at the charge port
but bicycle does not operate
•
Faulty controller
•
Loose connectors
•
Poor contact between battery
terminals
•
Replace controller
•
Check all connectors
•
Inspect and clean battery
terminals
PROBLEM
POSSIBLE CAUSE
SOLUTION
Bicycle has intermittent power
•
Loose connectors
•
Damaged wires
•
Check all connectors
•
Inspect all wires
Charge shows a full charge in
an unusually short amount of
time
•
Faulty charger
•
Faulty batteries
•
Replace charger
•
Replace batteries
Indicator light on charger not
illuminated when charger is
plugged into outlet
•
Outlet has no power
•
Faulty charger
•
Check outlet for power
•
Replace charger
Charger (Lithium) indicator
light only flashes red and never
changes to green
•
Damage wire from charger port
to battery
•
Faulty batteries
•
Inspect wire
•
Replace batteries
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