16
Problem
Situation
Verify
Intervention
The product does not
work
The display is dimmed
or not lit.
The batteries are
exhausted
Install new batteries
The batteries were not
installed correctly
Insert the batteries as
required
The batteries are exhau-
sted
The symbol
appears on the display
The batteries are exhau-
sted
Install new batteries
Error Message
The display shows E1
The cuff was not pro-
perly connected
Fasten the cuff correctly
and repeat the measu-
rement
The display shows E2
The cuff is too tight
Fasten the cuff correctly
and repeat the measu-
rement
The display shows E3
The cuff pressure is too
high
Relax for a few minutes
and repeat the measu-
rement
The display shows E10
or E11
The monitor has detec-
ted a movement during
the measurement
Shifting your position
during the measure-
ment may adversely af-
fect the measurement.
Relax for a few minutes
and repeat the measu-
rement
The display shows Eexx
Incorrect measurement
relax for a few minutes
and repeat the measu-
rement
Calibration error
Repeat the measure-
ment and contact an
authorized service cen-
tre should the problem
persist.
Should the problems persist, please contact an authorized service centre.
Should the readings be excessively high or low, please seek your doctor’s advice.