Limited warranty
Digital Security Controls warrants the original purchaser that for a period of twelve months from
the date of purchase, the product shall be free of defects in materials and workmanship under
normal use. During the warranty period, Digital Security Controls shall, at its option, repair or
replace any defective product upon return of the product to its factory, at no charge for labour and
materials. Any replacement and/or repaired parts are warranted for the remainder of the original
warranty or ninety (90) days, whichever is longer. The original purchaser must promptly notify
Digital Security Controls in writing that there is defect in material or workmanship, such written
notice to be received in all events prior to expiration of the warranty period. There is absolutely no
warranty on software and all software products are sold as a user license under the terms of the
software license agreement included with the product. The Customer assumes all responsibility for
the proper selection, installation, operation and maintenance of any products purchased from DSC.
Custom products are only warranted to the extent that they do not function upon delivery. In such
cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any customer within Canada and the
United States, with the exception that Digital Security Controls shall not be responsible for any
customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of
purchase. All authorized distributors and dealers have a warranty program. Anyone returning
goods to Digital Security Controls must first obtain an authorization number. Digital Security
Controls will not accept any shipment whatsoever for which prior authorization has not been
obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does not
cover:
•
damage incurred in shipping or handling;
•
damage caused by disaster such as fire, flood, wind, earthquake or lightning;
•
damage due to causes beyond the control of Digital Security Controls such as excessive
voltage, mechanical shock or water damage;
•
damage caused by unauthorized attachment, alterations, modifications or foreign objects;
•
damage caused by peripherals (unless such peripherals were supplied by Digital Security
Controls);
•
defects caused by failure to provide a suitable installation environment for the products;
•
damage caused by use of the products for purposes other than those for which it was
designed;
•
damage from improper maintenance;
•
damage arising out of any other abuse, mishandling or improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items shall not be covered by
Warranty: (i) freight cost to the repair centre; (ii) products which are not identified with DSC's
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PG8HRDW8 and PG9HRDW8 IQ Hardwire PowerG Wired to Wireless Converter Installation Manual
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