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LIMITED WARRANTY
LIMITED WARRANTY
RESIDENTIAL STORAGE TANK TYPE WATER HEATER FOR INSTALLATION IN A SINGLE FAMILY DWELLING
A. WHO IS COVERED.
GSW WATER HEATING AND ITS SUPPLIERS, (herein collectively referred to as “Manufacturer”) warrants only to the orig-
inal consumer purchaser (hereinafter “Owner”) of the water heater, within the boundaries of the continental United States
or Canada, or their territories, so long as he or she continuously occupies the single family dwelling in which this water
heater is initially installed for the period specified below. This Warranty is not transferable. This Warranty is reduced to one
year if the water heater is used in a commercial or industrial application, or if the water heater is used to supply more than
one dwelling unit. Consumers must retain point-of-sale proof of purchase to validate warranty entitlement.
B. WHEN IT IS COVERED.
The water heater is warranted only when it is installed, operated, and maintained in accordance with the printed instruc-
tions accompanying the water heater. The water heater shall/must be installed in such a manner that, if the tank or any
connection thereto should leak, the resulting flow of water will not cause damage to the area in which it is installed. The
water heater’s temperature and pressure relief valve must be piped to the nearest drain to avoid damage in the event the
valve is actuated. For detailed instructions, read the manual accompanying the water heater and review drawings in the
manual.
C. WHAT THE MANUFACTURER WILL DO AND THE PERIOD OF COVERAGE.
1.
The Inner Tank
. If the inner tank leaks within the warranty period shown in the table above after the original installation,
the Manufacturer will furnish a new water heater of the Manufacturer’s then prevailing comparable model. If industry
standards, regulatory changes, product improvements, or product obsolescence prohibits the Manufacturer from fur-
nishing an identical model replacement water heater under this Warranty, the Owner will be furnished with a new water
heater of comparable capacity; however, the Owner will be charged for the additional value of the item(s) which the
Manufacturer has incorporated in the replacement water heater. A prior authorization number must be obtained from the
Manufacturer before replacing the water heater. This Warranty is limited to one replacement water heater at the original
installation site.
2.
Component Part
. If any component, part other than the inner tank, proves to the Manufacturer’s satisfaction to be de-
fective in material or workmanship within the warranty period shown in the table above after the original installation, the
Manufacturer will furnish the Owner with a replacement for the defective part(s). This Warranty is limited to one replace-
ment component part for each original part.
3.
Return of Defective Water Heater and Component Parts
. The Manufacturer reserves the right to examine the alleged
defect in the water heater or component part(s). As such, it will be the Owner’s obligation (see paragraph D. 3) to return
the water heater and/or component part(s) to the Manufacturer.
a. When returning a water heater, it must include all component parts and the rating plate label.
b. When returning component part(s), they must be individually tagged and identified with the water heater’s Model
Number, SKU, Serial Number, date of purchase, and date of installation.
c. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THIS
EXPRESS WARRANTY IS, WHERE PERMITTED BY LAW, IN LIEU OF AND EXCLUDES AND REPLACES ALL
OTHER CONDITIONS, WARRANTIES, GUARANTEES, REPRESENTATIONS, OBLIGATIONS OR LIABILITIES OF
THE MANUFACTURER OF ANY NATURE OR KIND, EXPRESS OR IMPLIED, HOWEVER ARISING (WHETHER BY
CONTRACT, CONDUCT, STATEMENT, STATUTE, NEGLIGENCE, PRINCIPLES OF MANUFACTURER’S LIABILITY,
OPERATION OF LAW, OR OTHERWISE) WITH RESPECT TO THE UNIT OR ITS FITNESS FOR A PARTICULAR
PURPOSE, MERCHANTABILITY, INSTALLATION, OPERATION, REPAIR, OR REPLACEMENT. THE MANUFAC-
TURER EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES. IN NO EVENT WILL THE MANUFAC-
TURER’S LIABILITIES EXCEED THE COST OF THE DEFECTIVE PART(S) OR UNIT.
D. WHAT THIS WARRANTY DOES NOT COVER.
1. The Unit must not be installed where water damage can result from a leak, while provision(s) shall be made for direct-
ing any water escaping from the Unit to a properly operating drainpipe. As all units of this type may eventually leak, you
must protect against any potential water damage. The Manufacturer accepts no responsibility for such damage, nor any
incidental or consequential loss, nor damage(s) related thereto, suffered by the Owner of the Unit nor by any third party.
2. The Manufacturer shall not be liable under this Warranty and this Warranty shall be void and have no effect if the follow-
ing events occur:
a. The water heater or any of its component parts have been subject to misuse, alteration, neglect, or accident; or
When referencing the water heater for service or warranty, please refer to the rating plate affixed to the unit.
The Serial Number contains the manufacture date information for the unit as follows:
9999 F999999
Example: 1005 F001234
Year of manufacture
Manufactured in week 5
Week of manufacture
Manufactured in 2010
The warranty period for the unit is as follows:
Model
GST
Inner Tank Warranty Years
8
Component Part Warranty Years
6
