23
TROUBLE SHOOTING
Problem
Possible cause
Solution
The appliance
does not work.
The appliance is not plugged in.
Put the mains plug in an earthed wall
socket.
You have not pressed the on/off
button to turn on the machine.
Press the on/off button to turn on the
appliance.
The ingredients
are not fried
completely.
The amount of the food in the pan is
too high.
Put smaller batches of ingredients in the
pan. Smaller batches are fried more
evenly.
The temperature is too low or the
time is not enough.
Increase the temperature or cook more
time.
The ingredients
are fried
unevenly.
Different types of food may need to
be shaken halfway during cooking.
Shake food halfway during the cooking
time.
Fried snacks are
not crispy
You used a type of snacks which
shall be cooked in a traditional deep
fryer.
Use oven snacks or lightly brush some oil
onto the snacks for a crispier result.
White smoke
comes out from
the appliance.
You are preparing greasy
ingredients.
When you fry greasy ingredients, oil will
leak into the pan. The oil produces white
smoke and the pan may heat up. This
does not affect the cooking result or hurt
the appliance.
The pan still contains grease
residue from previous use.
Clean the pan properly after each use.
Fresh fries are
fried unevenly.
You haven't used the right potato
type.
Use fresh potatoes.
You haven't rinsed the potato sticks
properly before frying.
Rinse the potato sticks properly to remove
starch from the outside of the sticks.
Fresh fries are
not crispy.
The crispness of the fries depends
on the amount of oil and water in
the fries
Make sure the potato sticks have been
dried properly before adding the oil.
Cut the potato sticks smaller for a crispier
result
Add slightly more oil for a crispier result.
