Trouble shooting
Problem
Possible causes
Solution
Robots don't capture debris.
The battery is low.
Impeller stuck.
Impeller damaged.
The glove box is full.
The robot was stopped by an
obstacle.
Check the cleaner for obstructions.
Remove obstacles.
Clean the glove box and filter cover.
Then charge the robot.
7
Please contact your dealer for replacement.
If you have problems with your cleaner, follow the troubleshooting steps below to restore performance.
Note: turn off the power before making any repairs.
Turn off the power supply of the robot and
visually check whether the impeller rotates. If
necessary, contact your dealer for further
instructions. Warning! Before servicing the
equipment, make sure that the robot is turned
off.
The robot stops moving in
the middle of the pool (the
rotating head is still
turning).
The robot is blocked by the suction
of the main pool floor drain.
Turn off the filtration system (see
instructions in the manual).
The glove box is full.
Clean the glove box and filter cover.
The operation time was shorter
than expected.
Clean the filter chamber and recharge the
robot for 4-5 hours
The water circulation generated
by the filtration system interrupts
the direction of movement.
Turn off the filtration system (see
instructions in the manual).
The wheel is stuck.
Check and remove debris from the wheels.
Clean the glove box and filter cover.
The glove box is full.
The glove box is full, check and remove any
debris that may be stuck under the rotating
head. It can be rotated by hand and rinsed
with water until smooth.
Clean the glove box and filter cover.
The bottom of the swivel is
stuck.
The glove box is full.
The turning head does not
rotate or rotates obviously
slowly.
The robot moves slowly.
The robot cannot cover the
entire pool / move along
the wall of the pool.
The ground is not totally flat
It takes more minutes before moving again
or Make the bottom of the pool flat or trim
the bottom brush strip. Contact your dealer
for replacement parts.