- Keep your hearing aids clean. Extreme temperatures (heat or
cold), moisture, and foreign substances can result in poor
performance.
- Use the cleaning brush tool or soft cloth to clean debris from
around the buttons, microphones, and charging contacts;
inspect the receiver, ear tips, and charging case regularly.
- Never use water, solvents, cleaning fluids or oils to clean your
hearing aids.
- Charging contacts should always be kept clean and dry.
- Always store your hearing aids in the charging case when not
in use or cleaning.
Charging Case Care
- Keep your charger clean. Heat, moisture and foreign mater-
ials can result in poor performance.
- Using the provided cleaning brush keep the charging ports
clear of debris.
- Do not use water, solvents or cleaning fluids to clean the
charging ports.
- Keep lid closed as much as possible to avoid dust and debris
build up.
- Store your charger in a clean and dry location, i.e. a dresser
or shelf rather than the bathroom or kitchen.
- To ensure the longest life of your rechargeable hearing aids
batteries and the batteries in the charger:
- Fully charge hearing aids batteries every night.
Service and Repair
If, for any reason, your hearing aid does not operate
properly, do NOT attempt to fix it yourself. Not only are you
likely to violate any applicable warranties or insurance, you
could easily cause further damage.Should your hearing
aid fail or perform poorly, check the Troubleshooting Guide on
the next page for possible solutions. If problems
continue, contact us or your hearing professional for advice
and assistance. Many common problems may be solved right
in your hearing professional’s office or clinic.
WARNING:
DO NOT OPEN HEARING AID OR CHARGER, NO
USER-SERVICEABLE PARTS INSIDE.
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VI. HEARING AIDS CARE