With User to Create Better Product
31
6, Common Problems and Solutions
item
Problems
description
Reasons
Solution
1
Filament breaks
at the top of
extruder mouth
A. Filament has run out .
B. Filament was exposed to moisture,
and has become brittle..
C. Filament was plugging the throat.
A. Replace filament before its gone
B. Store filament in air-tight container
when finished printing.Replace with fresh
filament spool.
C. Clean the throat. Refer to video on the
USB stick for instructions.
2
Filament slips in
extruder
Filament is too thin, or has been
ground down by
extruder gear .
Retract filament and cut out the thin
filament section.
3
Temperature is
incorrect.
Temperature sensor is
malfunctioning.
Contact support for advice or
replacement of temperature sensor .
4
Model is
malformed
Timing belts may be too
loose. Timing belt pulley
may be loose.
Check and tighten the screw and belts.
5
Model is
warped
The print bed is not level
Relevel print bed, and retry print.
6
G-code
generation
failed
A
、
Incorrect setting or wrong
B
、
save path
Choose the correct machine type and
select the correct save path
7
Software
Installation
failed
OS may not be supported
Install only on compatible OS
8
SD card can’t
read
A
、
SD card not readed
B
、
SD card broken
A
、
Take out SD card,turn off printer and
wait for 10 second, then turn on and
insect SD card
B
、
Format SD card
，
and recopy model to
SD card
Note
：
if no clear about the cause of malfunction
，
please contact our after sales for technique support.
If printer be
cleaned
，
should relevel the platform,avoid damage during second time printing
