
SERVICE CALL REGULATIONS
JET TECH ware washers are warranted as specified in the MANUFACTURERS LIMITED WARRANTY.
We will pay for:
1. Labor to replace a defective part, as per the attached Allocated Times Schedule.
2. Travel time, as specified in the MANUFACTURERS LIMITED WARRANTY. (See page 4)
3. JET TECH original replacement parts supplied from service company inventory
We will not pay for:
• More than one man on a service call.
• Waiting time. Call for an appointment, if required.
• Unauthorized labor charges.
• Travel time exceeding the MANUFACTURERS LIMITED WARRANTY.(See page 4)
• More than one service call for the same problem.
• Adjustment or calibrations, as specified in the MANUFACTURERS LIMITED WARRANTY.(See page 4)
• Replacement of small items (pilot light, screens, jets).
• Cleaning or regular maintenance.
• Overtime or weekends charges (time and a half, or more)
• Problems due to improper installation.
• Problems due to improper water supply temperature or inadequate/excessive water pressure.
• Problems due to inadequate/excessive electric supply.
• Disconnecting of hard plumbing or removal of counter tops, etc.
WE ARE HERE TO HELP YOU WITH DIAGNOSTIC OR SERVICE PROBLEMS.
Call us toll free at 1-888-275-4538 for assistance.
Our standard procedure is to invoice all parts shipped for WARRANTY REPAIRS. The invoice will be credited
upon return of defective parts used for WARRANTY REPAIRS.
YOUR INVOICE MUST INCLUDE THE FOLLOWING INFORMATION:
1. Warranty Repair Authorization Number.
2. Model and serial numbers.
3. Problem reported.
4. Detailed description all charges including dates, hours worked and work done.
5. Reason for part failure.
6. Indicate the general state of the equipment, cleanliness and if abuse is apparent.
We expect that your work is warranted by your company for
at least 90 days.
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