55
10.2
TROUBLESHOOTING GUIDE
Issue
Solution
Unable to achieve zero absorbance or
100% transmittance when calibrating
Ensure that there is not a sample in the sample chamber.
Ensure the instrument lid is closed before and during the
calibration.
Ensure the lamp is working
– if the lamp has failed
replace the lamp (7300) or lamp module (7305).
Unable to achieve a reading when
measuring a sample
Ensure the correct cuvette is being used so that light isn’t
being absorbed by the cuvette.
Ensure the sample isn
’t too dense that light is not
transmitted through the sample.
Ensure the lamp is working.
The measure sample icon disappears
after changing the wavelength
A calibration must be performed at the new wavelength.
When the calibration is complete the measure sample
icon will be displayed.
Unable to print results using the internal
printer
Ensure internal printer selected in autolog menu.
Ensure there is paper in the unit.
Ensure there us a result displayed on the screen.
10.3
TECHNICAL SUPPORT
Jenway have a dedicated Technical Support team made up of experienced scientists who are on
hand to help with any applications advice and questions you may have about our products and how
to use them. If you require any technical or application assistance please contact the team at:
E-mail:
Phone: +44 (0)1785 810433
Fax: +44 (0)1785 810405
Содержание 7300
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