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Frequently Asked Questions
1. I can’t get my new 3G/4G modem to work with my AirLink 3G!!
AirLink 3G do support most of the 3G/4G modems on the market (see complete list on page side 3-5).
For the AirLink 3G to be able to connect to internet it’s important that the firmware are upgraded to the
latest version (page 6-9) and that it’s been setup with the correct APN and PIN code.
2. My USB modem (3G/4G) is not in the list of supported modems!!
In most cases we are able to add support for new modem models by making new firmware version.
To that we need the debug report sent to us. Please see page 13 about how you make the debug file.
3. I am not able to access AirLink 3G menu when using http://192.168.0.1 !!
The computer you are using must be connected to AirLink 3G by either wireless or cable (port 1,2,3 or 4)
in order for you to be able to login to the menu with http://192.168.0.1
If your comuter are properly connected and you still cannot access http://192.168.0.1 we recommend
you to factory reset the AirLink 3G by pressing RESET/WPS button for 10 seconds.
Then wait one minute and try accessing the menu again with http://192.168.0.1
4. I cannot see or connect to the AirLink 3G wireless network!
Please check that the backside switch on AirLink 3G marked RADIO ON/OFF is set to ON.
If the WiFi LED on AirLink 3G front are flashing it means it is transmitting a wireless signal and you
should be able to detect and connect to it.
5. How do I see which firmware version that are installed on my AirLink 3G?
- Connect your computer to AirLink 3G by wireless or cable (port 1,2,3 or 4)
- Login to the menu by entering
http://192.168.0.1
in a WEB browser (e.g. Chrome, Firefox etc.)
- Username =
admin
and Password =
1234
- Click Status
- The firmware version are shown here:
2
1
Internet
3
4
12V DC
ON / OFF
Reset/WPS
WiFi
10 sekunder
3
4
ON / OFF
Reset/WPS
WiFi